E-commerce Assistant

Location: South Africa, Gauteng, South Africa, Cape Town, Western Cape, South Africa

Workplace: remote

Employment Type: full

Description

Salary: R23 000 – R25 000 per month

Remote Recruitment is hiring an E-commerce Assistant for a UK-based employer, fully remote from South Africa.

Role overview

Youll keep a UK online store running day to day — loading products, keeping listings accurate, processing orders and handling the customer queries that come with them.

The store changes daily — new lines, price moves, promotions and returns. You will keep all of it accurate so customers see the right product at the right price.

You will work UK business hours from home, as part of a South African team placed directly with established UK employers.

Key responsibilities

• Create and update product listings, images and descriptions
• Keep pricing, stock levels and categories accurate across the store
• Process orders, returns and refunds
• Respond to customer queries about orders and products
• Support promotions, discount codes and seasonal campaigns
• Report on sales, traffic and best-selling lines

What youll need

• Experience with an e-commerce platform such as Shopify, WooCommerce or Magento
• Confident writing clear, accurate product copy
• Comfortable in Excel or Google Sheets for bulk product uploads
• Attention to detail on pricing, stock and product data
• Customer-focused written English

Nice to have

• Exposure to marketplaces such as Amazon or eBay
• Basic image editing in Canva or Photoshop
• Familiarity with Google Analytics

Whats on offer

• 100% remote, working from anywhere in South Africa
• UK business hours, 09:00–17:00 UK time (11:00–19:00 SAST)
• Direct exposure to an established UK business
• Long-term, stable placement with room to grow

Remote Recruitment places South African professionals with UK businesses for long-term, fully remote roles.