Client Services Administrator

Location: South Africa, Gauteng, South Africa, Cape Town, Western Cape, South Africa

Workplace: remote

Employment Type: full

Description

Salary: R29 000 – R32 000 per month

Remote Recruitment is hiring a Client Services Administrator for a UK-based employer, fully remote from South Africa.

Role overview

You will be the dependable day-to-day contact for a UK firms clients, owning requests, paperwork and follow-up from start to finish. This is a hands-on role where accuracy and follow-through matter every day, and you will be trusted to work independently without being chased. You will also be part of a supportive remote team, with regular check-ins, clear priorities and the tools you need to do your best work from day one, so you always know what good looks like.

You will work UK business hours (09:00–17:00 UK, 11:00–19:00 SAST) from home, as part of a South African team placed directly with established UK employers. Remote Recruitment supports you from placement onwards.

Key responsibilities

• Respond to client emails and calls promptly and professionally
• Set up and maintain client records in the CRM
• Prepare documents, quotes and renewals
• Coordinate with internal teams to resolve client issues
• Track requests so nothing is left waiting

What youll need

• Experience in a client-facing admin or account support role
• Confident with a CRM such as HubSpot or Salesforce
• Excellent written English
• Strong organisation and follow-through
• Calm, polite manner with clients

Nice to have

• Experience in professional services
• Zendesk or Freshdesk familiarity
• Basic reporting in Excel

Whats on offer

• R29 000 – R32 000 per month, paid monthly
• 100% remote, working UK hours
• Long-term role with a UK employer and ongoing support from Remote Recruitment
• Clear onboarding and a team that wants you to succeed