Revenue Data Entry Clerk

Department: Customer Experience - Svcs & Ops Support(CX0002)

Employment Type: Full Time

Location: Any, Canada, 1RGHCX02_Services & Operational Support, Remote

Key Responsibilities

• Maintain timely and accurate revenue processing by entering daily revenue documentation into the systems within two (2) business days of data upload. 
• Review all data entered for completeness and accuracy prior to reconciling data groups and transferring information to the ledger. 
• Investigate and resolve discrepancies, inconsistencies, and missing information to ensure data integrity and accurate financial reporting. 
• Monitor daily workflow volumes and proactively communicate with internal and external stakeholders regarding delays, missing reports, or potential impacts to processing timelines. 
• Maintain accurate and up-to-date revenue reports and supporting documentation. 
• Respond promptly to inquiries from the Revenue Accounts team and other internal stakeholders. 
• Demonstrate a strong sense of urgency in managing workload priorities to ensure all processing deadlines are met. 
• Support month-end revenue close activities by ensuring all revenue entries are accurately entered, verified, and posted by the fourth (4th) business day of each month. 
• Escalate issues that may impact service levels, reporting accuracy, or month-end deadlines in a timely manner. 
• Perform other duties as required to support the goals and objectives of the Services & Operational Support (SOS) and Customer Experience (CX) departments. 

Skills, Knowledge and Expertise

• Minimum one (1) year of data entry, administrative, or related experience. 
• Exceptional attention to detail with a strong commitment to data accuracy and quality. 
• Fast, accurate, and efficient data entry skills with the ability to maintain a high level of accuracy while working under tight deadlines. 
• Strong sense of urgency and accountability, with the ability to effectively prioritize work and manage competing deadlines. 
• Experience working in a deadline-driven environment where accuracy and timeliness are critical. 
• Excellent analytical, problem-solving, and organizational skills. 
• Strong oral and written communication skills in English. 
• Ability to work independently with minimal supervision while maintaining productivity and quality standards. 
• Proficiency with Microsoft Excel, Word, Outlook, and other business applications. 
• Dedicated, quiet workspace with reliable internet connectivity. 
• Strong commitment to meeting departmental service levels and month-end reporting timelines. 

• Ability to remain seated for extended periods while working at a computer workstation 
• Frequent use of a computer and keyboard for data entry 
• Ability to read, analyze, and interpret information on a computer screen 
• Occasional lifting of office supplies or materials up to 10–15 pounds 
• Ability to maintain focus and productivity in a fast-paced, high-volume work environment 

Benefits

• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. 
• Life and AD&D: Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones. 
• Short-Term Disability (STD): Income protection when you need time to recover. 
• Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn. 
• Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home 
• Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group). 
• Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family. 

• If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).