Retail Associate
Straight from Refinery Group’s careers page. Apply on the company site — no recruiter, no middleman.
Ready to sleigh the silly season? Join the team at The Angel of Malvern!
Location: Melbourne, Victoria, au
Company Description
At Refinery Group, we hire for attitude as much as experience.
Were looking for the people everyone remembers. The people who bring energy to a room, love talking to guests, support their teammates and take pride in creating unforgettable experiences. Skills can be taught, but personality, connection and genuine hospitality are what set great teams apart.
Job Description
About the Opportunity
Were gearing up for our busiest and most exciting season of the year and are looking for enthusiastic Christmas Casual Front of House team members to join us across our 3 venues: Public Bar, Flores & Lately
Were seeking Floor Staff, Bar Staff, and Events Staff to help deliver exceptional guest experiences throughout the festive season and beyond.
Please note: The earliest commencement date for successful candidates will be early to mid-October.
When applying, please specify:
- Which venue(s) you are interested in: Public Bar, Flores & Lately
- Which role(s) you are interested in: Floor Staff, Bar Staff, or Events Staff
This is a fantastic opportunity to join a growing hospitality group, gain experience in some of Melbournes most exciting venues, and potentially progress into ongoing opportunities.
Why Join Us
Shape one of Melbournes most anticipated new hospitality destinations
Discounts across all Refinery Group businesses
Supportive leadership and a positive, collaborative team culture
Training and Master Classes with industry leading experts like Justin North and Liam Burns
Annual staff parties
Opportunities across bars, restaurant service, events and functions
Career pathways within our expanding hospitality portfolio
Training and development
Employee referral scheme – paying up to $600 per successful candidate
Free staff meals on shift
Join a passionate, ambitious team with a shared vision for excellence
What You’ll Do
As a Front of House team member, youll play an important role in creating memorable guest experiences by:
- Delivering warm, genuine and attentive service
- Greeting guests and creating a welcoming atmosphere
- Taking food and beverage orders accurately and confidently
- Running food and drinks efficiently and professionally
- Supporting bar operations, including beverage preparation and service (for bar team members)
- Assisting with functions, events and busy service periods
- Maintaining venue presentation, cleanliness and safety standards
- Processing cash and EFTPOS transactions accurately
- Working collaboratively with colleagues to deliver exceptional experiences
About You
Were looking for individuals who are friendly, reliable and passionate about hospitality.
Youll ideally have:
- Previous hospitality, restaurant, bar or Front of House experience
- A positive attitude and strong work ethic
- Excellent communication and customer service skills
- Ability to work efficiently in a fast-paced environment
- Strong attention to detail
- Current Victorian RSA certification (essential)
- Availability throughout the busy summer and holiday period
- Availability to work evenings, weekends and public holidays
- A team-first mindset and willingness to learn
Premium dining or high-volume venue experience will be highly regarded but is not essential.
Join us on this exciting journey and help shape a festive hospitality experience Melbourne won’t forget.
Apply now — we’d love to meet you.
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