Senior Documentation Expert (m/f/d)

Location: Köln, NRW, de, Remote

Company Description

About Redcare Pharmacy:

As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your ## Redcareer today.

About the role:

Help shape how knowledge is shared across one of Europes leading e-pharmacy organizations. As our Senior Documentation Expert, youll establish the documentation standards, governance, and processes that ensure critical ERP and Enterprise Systems knowledge is captured, maintained, and easily accessible - creating a lasting impact across our technology landscape.

Working closely with Business Owners, Team Leads, ERP Consultants, Architects, Project & Delivery Managers, Delivery teams, QA teams, youll become the driving force behind a documentation culture where knowledge is treated as a strategic asset rather than an afterthought.

Qualifications

About you:

• You bring 7+ years of experience in technical documentation, knowledge management or process documentation within complex ERP or Enterprise Systems environments (e.g. D365 F&O, SAP or similar).
• You have a strong understanding of technical documentation, documentation governance, Confluence, Jira, and ideally business process modelling (BPMN or comparable methodologies).
• You enjoy bringing structure to complexity and are passionate about ensuring valuable knowledge remains accessible long after projects have been delivered.
• You value collaboration, enjoy working with specialists across different disciplines, and dont mind challenging existing ways of working to build sustainable documentation practices.

Additional Information

About your benefits:

In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

• Welcome days: We want you to feel at home with us from the very first day. Therefore, we welcome you with our comprehensive onboarding program.
• Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
• Remote working: While this is a remote position based in Germany, it may require occasional on-site collaboration at our offices in Berlin or Cologne, depending on business and team requirements. For our remote working employees we grant you 500,00 € to set up your office space from home. To create an environment for you and how you work best.
• Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.
• Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
• Employee referral program: Because you know best who fits in with us, successful recommendations are rewarded with a bonus.