Senior Claims Manager EPL - Remote

Location: Orange, CA, United States; Remote

Senior Claims Manager - Employment Practice Liability - Fully Remote

Providence is seeking a Senior Claims Manager - Employment Practice Liability (“EPL”) for this remote position. The purpose of this position is to provide direct handling of the organization’s Employment Practice Liability Claims.

Responsibilities of this position include coverage analysis, investigation, evaluation, negotiation and disposition of assigned claims. Candidate must possess strong communication and litigation management skills to collaborate with business partners and defense counsel to direct litigation activities and claim outcomes while considering the overall impact to the company and individual stakeholders. The individual in this position will also ensure claims are processed within company policies, procedures, and within individuals prescribed authority with exceptional standards of performance. This individual should possess strategic thought process skills to effectively and efficiently manage loss exposures. Job duties will include communication and collaboration with key stakeholders and providing thought leadership where requested. The position may require travel to mediations, arbitrations, settlement conferences, trials, training or other proceedings. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

Responsibilities:
• Effectively evaluate and resolve coverage issues for Employment Practices claims.
• Investigate the claims through telephone, written correspondence, and/or personal contact with attorneys, business partners, witnesses and others having pertinent information.
• Effectively and efficiently present claims and claim trends to Claim and Legal Leadership to include discussion of coverage, liability assessment and ultimate exposure to the organization.
• Timely analyze information in order to evaluate assigned claims to determine ultimate exposure to the organization.
• Effectively evaluate, negotiate and resolve claims in collaboration with defense counsel and within provided authority utilizing the appropriate denials or releases.
• Provide required reports to leadership, claims, reinsurance, and legal on significant exposure cases.
• Report on all cases going to trial on a timely basis and attend portions of trials when warranted or requested by management.
• Ensure proper referrals and timely updates to appropriate Reinsurer(s).

 Essential for success:

• Superior communication skills and strategic negotiation and claim disposition skills along with proven problem-solving skills.
• Excellent presentation skills.
• Moderate proficiency with standard business-related software (including Microsoft Outlook, Work Excel, and PowerPoint).
• Sufficient keyboarding proficiency to enter data accurately and efficiently.
• Must have valid state-issued driver’s license in good standing and be able to drive an automobile

Providence caregivers are not simply valued – they’re invaluable. Join our team at Integrity Compliance Audit Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelors Degree Law, HR or related field or an equivalent combination of education and experience
• 10 or more years Employment law, risk management or insurance related to employment practices.
• Background handling EPL claims as a claim professional and/or defending EPL claims as an attorney.

Preferred Qualifications: 

• Masters Degree 
• J.D.

 

Salary Range by Location:

• AK: Anchorage: Min: $52.19, Max: $82.39
• AK: Kodiak, Seward, Valdez: Min: $54.40, Max: $85.88
• California: Humboldt: Min: $54.40, Max: $85.88
• California: All Northern California - Except Humboldt: Min: $61.04, Max: $96.35
• California: All Southern California - Except Bakersfield: Min: $54.40, Max: $85.88
• California: Bakersfield: Min: $52.19, Max: $82.39
• Idaho: Min: $46.44, Max: $73.31
• Montana: Except Great Falls: Min: $42.02, Max: $66.33
• Montana: Great Falls: Min: $39.81, Max: $62.84
• New Mexico: Min: $42.02, Max: $66.33
• Nevada: Min: $54.40, Max: $85.88
• Oregon: Non-Portland Service Area: Min: $48.65, Max: $76.80
• Oregon: Portland Service Area: Min: $52.19, Max: $82.39
• Texas: Min: $39.81, Max: $62.84
• Washington: Western - Except Tukwila: Min: $54.40, Max: $85.88
• Washington: Southwest - Olympia, Centralia & Below: Min: $52.19, Max: $82.39
• Washington: Tukwila: Min: $54.40, Max: $85.88
• Washington: Eastern: Min: $46.44, Max: $73.31
• Washington: Southeastern: Min: $48.65, Max: $76.80

 

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Us

About the Organization

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.The Senior Claims Manager- Employment Practice Liability (EPL) is responsible for managing and mitigating risks associated with employment practices within the organization. This role involves handling EPL claims, including investigation and resolution up to and including trial. This role will also be responsible for providing insight to business partners, including HR, regarding avoidance and mitigation of EPL.