Training Specialist
Straight from Protolabs’s careers page. Apply on the company site — no recruiter, no middleman.
Training Specialist
Team: Customer Support
Location: Maple Plain, MN
Commitment: Full-time
Workplace Type: hybrid
Salary:
Join our team as a
Training Specialist!
The Training Specialist is a key driver of employee success, creating engaging learning programs that help teams confidently adopt new processes, technologies, and business initiatives. Partnering across the Customer Success Organization, this role develops impactful training, delivers effective communications, measures results, and champions continuous improvement. Through innovative learning experiences and a passion for enabling others, the Training Specialist ensures employees are informed, empowered, and ready to succeed in a rapidly evolving business environment.
What You Will Do:
- Design, develop, and maintain engaging training programs, job aids, and standard operating procedures in partnership with cross-functional teams.
- Deliver instructor-led, virtual, and self-paced learning experiences that drive employee readiness and performance.
- Lead training communications and change readiness activities to support successful adoption of new processes, systems, and business initiatives.
- Partner with leaders and project teams to assess learning needs, identify organizational impacts, and prepare teams for change.
- Manage training resources and knowledge repositories to ensure employees have easy access to up-to-date learning materials.
- Track, analyze, and report on training participation, effectiveness, adoption, and organizational readiness metrics.
- Collect employee and stakeholder feedback to identify opportunities for continuous improvement and enhance the learner experience.
- Recommend and implement improvements to training content, delivery methods, and communication strategies based on business needs and performance data.
What It Takes:
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Bachelors degree in Business, Education, Communications, Human Resources, or a related field, or equivalent experience.
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3+ years of experience in training, learning and development, employee enablement, or related roles.
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Demonstrated ability to communicate effectively, build trusted relationships, influence stakeholders across all levels of the organization, manage multiple priorities, and adapt to changing environments.
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Strong written and verbal skills with the ability to tailor messaging to different audiences.
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Experience developing training materials and delivering training to diverse audiences.
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Analytical mindset with strong problem-solving capabilities and the ability to identify opportunities for improvement.
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The ability to be a strong and engaging presenter who can deliver information effectively and encourages participation in remote, hybrid and in person environments
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Proficiency in Microsoft tools including SharePoint, Office Suite (Word, Excel, PowerPoint, Teams), and Outlook; familiarity with AI technologies.
Whats In It For You:
- We offer a competitive salary and total rewards package
- We offer amazing benefits including but not limited to:
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid caregiver leave
- You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
- 401k with company match and immediate vest
- Employee Stock Purchase Program at a discounted rate
- Matching grants through Protolabs foundation
- And More!
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