Senior UX/UI Designer (Remote)

Team: Digital Marketing

Location: Work From Home

Commitment: Full Time

Workplace Type: remote

Salary:

Responsibilities

• Lead UX design for complex digital experiences from discovery and concept development through implementation. 
• Translate user needs, research insights, business requirements and technical considerations into effective experience strategies and design solutions. 
• Develop end-to-end user journeys and flows, identifying friction points and opportunities to simplify and improve the experience. 
• Gather and evaluate user requirements in partnership with business and cross-functional teams. 
• Create information architecture, process flows, sitemaps, wireframes, prototypes and interaction designs that clearly communicate the intended user experience. 
• Partner closely with UX Research to incorporate customer insights, user feedback and usability findings into design decisions. 
• Create, maintain and apply reusable design patterns and components that promote consistent experiences across digital properties. 
• Ensure experiences work effectively across desktop, tablet and mobile and incorporate accessibility best practices. 
• Partner with Creative teams to ensure brand expression and visual design support an intuitive and effective digital experience. 
• Collaborate closely with IT developers and technology partners throughout the product lifecycle to ensure designs are feasible, scalable and implemented as intended. 
• Develop clear UX documentation and design specifications for developers and stakeholders. 
• Present design concepts and recommendations to internal teams and key stakeholders, clearly articulating the rationale behind design decisions. 
• Review digital analytics, journey trends, usability findings and customer feedback to identify opportunities for continuous experience improvement. 
• Participate in design reviews and provide UX guidance and mentorship to other designers and cross-functional partners. 
• Conduct design and visual QA to help ensure the final experience accurately reflects the intended UX design.

Qualifications/Education

• 5+ years of UX/UI or product design experience designing complex digital products, websites or services. 
• Degree in Graphic Design, Interaction Design, Experience Design, Human-Computer Interaction or related field, or equivalent relevant experience. 
• Portfolio demonstrating professional UX design work across web and mobile experiences. 
• Strong understanding of user-centered design principles, usability, interaction design, responsive design and accessibility. 
• Demonstrated experience translating complex customer and business problems into simple, intuitive user experiences. 
• Experience creating customer journeys, user flows, information architecture, wireframes and interactive prototypes. 
• Experience working with design systems, reusable components and established digital design patterns. 
• Strong working knowledge of modern design and prototyping tools such as Figma. 
• Experience using research, analytics and user feedback to inform design decisions. 
• Experience collaborating with business and development teams throughout the product lifecycle. 
• Excellent written, verbal and visual communication skills, with the ability to clearly communicate design thinking, processes and recommendations to stakeholders. 
• Ability to manage multiple priorities while maintaining a high standard of design quality.
• Be open to receiving feedback and design critique. 
• Preferred: experience working in an Agile or product management operating model with demonstrated success partnering across product, design and technology teams.