Health IT Specialist, Product Solutions

Location: Remote, United States

Department: Product Solutions International

***This is 100% remote opportunity***

On behalf of our client, you will be responsible for identifying opportunities for improvement within Electronic Health Record (EHR) systems with goals related to patient care, access, treatment processes, patient identification, and ultimately to improve the end user’s experience.

As a Health IT Specialist, you will provide support to the healthcare team; physicians, clinicians, pharmacists, healthcare workers, affiliates, and partners by providing education on EHR functionality, patient care gaps, workflow, and identifying opportunities for clinical information system improvements.

Essential functions of the job include but are not limited to:

• Assist priority IDN’s and Health systems in identifying potential gaps/barriers within EHR systems
• Problem solve and provide potential solutions and resolution of EHR gaps
• Works collaboratively with customers including end users, licensed clinicians, IT, informatics team, EHR Manager and analyst to ensure patient safety gaps are identified as it pertains to product
• Align resources in order to develop comprehensive plans by priority institution
• Complete needs assessment with Institutional customers in order to address patient safety gaps in the EHR 
• Develop and Implement comprehensive customer specific plans
• Will act as matrix team Health IT Specialist subject matter expert to both internal and external stakeholders
• Responsible for identification and sharing of Health IT insights with appropriate stakeholders (Marketing/Access/Sales)
• Assist customers in optimizing EHR systems in order to address gaps in patient care including Inpatient, Outpatient, and Emergency Department 

Minimum Required:

• Bachelors degree from an accredited college/university required;
• Minimum of 5 years working in design, build, and/or testing expertise and experience with EHR software, including: Epic Beacon, Oracle Health, iKnowMed, OncoEMR tech, preferred; and/or within a Health System informatics group or team at leadership level, or similar role within a pharmaceutical company required

 Qualifications:

• Clinical IT experience, Pharmacy IT, or Clinical Informatics, preferred
• In depth knowledge of healthcare and Clinical Informatics, interoperability, software build (including PACS), and/or optimization techniques
• Ability to discover issues, prioritize and problem solve to resolution
• Identify potential gaps/barriers within EHR systems at priority IDNs and Health Systems
• Team player with the willingness/ability to work in a matrix environment
• Excellent presentation skills
• Strong oral and written communication skills
• Enthusiastic, positive attitude, flexibility
• Ability to consistently travel overnight 

Preferred:

• Pharm. D, or Master’s degree

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