Senior Partnerships Manager

Location: UK - London

Remote Type: Hybrid

Time Type: Full time

Job Description

Employment Type:

Permanent

Job Description:

Senior Partnerships Manager- UK

You are not here to shepherd routine project updates. You are here to own the commercial onboarding lifecycle for global loyalty partners, moving complex network deals from signed contracts to live revenue streams with unrelenting pace.

What Youll Be Doing

You will lead the operational and commercial onboarding lifecycle for network partnership agreements, translating business development wins into seamless launches across global loyalty programs. Reporting to the SVP of Partnerships, you will enforce standard terms, manage critical settlement parameters, and align BD, Legal, and Operations to eliminate deal friction. Connected AI tools streamline your market research, contract summaries, and pipeline health tracking so you can spend your energy actively resolving cross-functional blockers and driving deal velocity. In this role, you will establish operational governance and gather partner feedback to continuously scale our recruitment and launch frameworks globally.

What You Bring

• You have a track record of steering complex B2B partner onboarding and commercial operations within loyalty programs, turning strategic partner commitments into launched implementations.

• You hold internal and external stakeholders accountable to deadlines without direct authority, navigating executive priorities and complex legal or operational trade-offs with ease.

• You bring structured discipline to deal delivery, using tools like Salesforce and workflow software to maintain pipeline visibility, intake completeness, and risk logs.

• You translate commercial requirements into clear operational execution plans, spotting contract friction early and keeping BD, Legal, and Operations moving in sync.

• When it comes to AI, you dont just use standard tools, you have built repeatable workflows for account research and deal tracking that eliminate manual administrative steps, and you critically evaluate every output before sharing it with stakeholders.

Why Plusgrade

Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide.

The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.

We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.

We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.

Come help us shape the future of travel.

What Youll Love About Us

🏦 Retirement/Pension Plan

🏥 Comprehensive Health Plans

📅 Flexible Paid Time Off

✈️ Travel Experience Perk

🧘 Annual Wellness Perk

🚆 Commuter Perk

🌅 Tenure-Based Work From Anywhere Program

🍼 Parental Leave Top Up

🌍 Adventure Pass

🎓 Learning Allowance

Our Process

We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.

Our process: Recruiter call → Hiring Manager interview → Final interview.

Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.