Staff Qualitative UX Researcher, Monetization

Location: San Francisco, CA, US; Remote, US

Department: Design

Pinterest is looking for a Staff Qualitative researcher to play a crucial role in the Pinterest monetization team to scope, execute research and uncover insights. We are looking for a talented and creative storyteller who ideally has had experience working in B2B, digital e-commerce or advertising experiences and who can bring actionable insights to life to drive product impact 

What you’ll do:

• Scope, prioritize, execute research using various qualitative methodologies for one or more sub areas of the monetization product
• Identify and articulate gaps in our understanding of the monetization products they support that can (directly or indirectly) impact our products
• Collaborates effectively with researches across Pinterest and builds strong relationships as a strategic thought partner with key senior cross functional partners (across Marketing, Product, Design, etc.) to influence strategy through insights
• Proactively communicates and shares research findings with product and cross functional teams, leaders and other audiences (within or across orgs) in compelling, actionable and engaging ways
• Inform and guide product decisions and strategy within the monetization space that can transcend beyond their immediate teams

What we’re looking for:

• 5+ years experience scoping, designing and conducting end-to-end product research (from initial design and recruitment through final deliverable) as part of cross-functional product teams, ideally in ad tech, b2b, enterprise SaaS industry
• Ability to toggle between owning and executing end-to-end research and leveraging insights to shape strategy and influence decision making with product leaders. Ability to identify key areas/ key questions for research to go after is a must.
• Demonstrated working knowledge of modern AI tooling (e.g., LLM-based workflows, prompt/prototype tools, evaluation/QA methods) and hands-on experience planning and conducting user research for AI-powered products or features (from study design through insights and recommendations).
• Broad toolbox of qualitative methods and the ability to select appropriate methods to answer different types of questions
• Curiosity, self-awareness, humility, and a drive for growth, learning, and sharing knowledge
• Excellent communication, collaboration, and group facilitation skills 
• Experience recruiting and conducting research with businesses or on B2B products, a plus. Ads background preferred but not required.
• Bachelors degree in a relevant field, or equivalent experience.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country. 

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