Manager, Threat Intelligence

Team: Customer Support

Location: Remote US

Commitment: Full-time

Workplace Type: remote

What youll own

Lead and grow the team

• Hire, coach, and develop a remote team of analysts, hunters, and detection engineers, with clear priorities and career paths.
• With a team of four, youll split your time between leading and doing: hunting, writing intelligence, and building detections alongside the team.
• Partner with SOC, Incident Response, and Security Engineering leaders to improve detection, response, and customer outcomes.

Build the intelligence program

• Define intelligence requirements with SOC leadership and customers and run the full intelligence lifecycle from collection through feedback.
• Deliver strategic, operational, and tactical products: actor profiles, campaign analysis, industry threat briefs, and customer-specific reports.
• Track the actors that matter most to our customers, including financially motivated groups, payment fraud operations, and ransomware crews targeting retail and hospitality.

Turn intelligence into detection

• Own detection content strategy across SIEM and EDR/XDR, including development, testing, tuning, and coverage measured against MITRE ATT&CK.
• Run hypothesis-driven threat hunts across customer environments and feed what you find back into new detections.
• Use automation and AI to scale enrichment, triage support, and reporting so the team can focus on analysis, not busywork.

Step in when it matters

• Provide intelligence context during major incidents and lead during complex escalations.

Be the voice of the team

• Serve as a trusted advisor to customers through briefings, reports, and presentations for both technical and executive audiences.
• Run the team on clear metrics such as detection coverage, hunt findings, reporting timeliness, and customer satisfaction, and contribute to service planning and new offerings.

What success looks like

• First 90 days: Assess the team, tooling, and current detection coverage. Agree on intelligence requirements with SOC leadership and key customers.
• By 6 months: A regular cadence of industry threat reporting, plus an ATT&CK coverage baseline and roadmap.
• By 12 months: Measurable gains in detection coverage and hunt-driven findings, and a team customers see as the go-to source on threats to their industry.

What you bring

Required

• 8+ years in cybersecurity across threat intelligence, threat hunting, incident response, detection engineering, or security operations.
• 3+ years managing technical security teams, including hiring and developing people.
• Deep knowledge of adversary tactics and the frameworks used to analyze them, such as MITRE ATT&CK, the intelligence lifecycle, and the Diamond Model.
• A track record of producing finished intelligence for both technical and executive audiences.
• Hands-on experience with SIEM (FortiSIEM, Microsoft Sentinel, Splunk, Google Chronicle, or ArcSight) and EDR/XDR platforms and their query languages (KQL, SPL, or similar). Our environment includes FortiSIEM; equivalent experience is welcome.
• Experience supporting complex investigations and incident response.
• Excellent written, verbal, and presentation communication skills.
• Clear writing and speaking skills, with the ability to translate technical findings into business risk.

Nice to have

• Experience at an MSSP or MDR provider serving many customers.
• Background in retail, hospitality, or payments environments, including POS systems or PCI DSS.
• Detection-as-code, Sigma, SOAR, or scripting (e.g., Python).
• Experience with threat intelligence platforms and feeds, such as MISP or Recorded Future.
• Cloud and SaaS investigations across Azure, AWS, or Microsoft 365.
• Active involvement in intelligence-sharing communities such as RH-ISAC.
• Certifications such as GCTI, GCFA, GCIH, GREM, or CISSP are welcome but not required.

A bachelors degree in a related field or equivalent experience. If youre close on the requirements and excited about the work, wed still like to hear from you.