What is the seniority level for Data Analyst, Customer Experience at PayJoy?

This Data Analyst, Customer Experience role at PayJoy is a Mid Level-level position.

How do I apply for Data Analyst, Customer Experience at PayJoy?

You can view and apply for Data Analyst, Customer Experience at PayJoy on RemoteFront: https://www.remotefront.com/remote-jobs/payjoy-data-analyst-customer-experience-hecqo

Data Analyst, Customer Experience

PayJoy

Remote

Mexico City, CDMX· 11 days ago

Straight from PayJoy’s careers page. Apply on the company site — no recruiter, no middleman.

SQLPythonSix Sigma

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Data Analyst Customer Experience

Team: Global General Support

Location: Mexico City, CDMX

Commitment: Full-Time

Workplace Type: hybrid

Individual contributor that will be elaborating creating dashboards to identify insights and patterns to improve customer experience across differente line of business.
Will follow continuous improvement methodologies across different verticals to minimize costs and improve CX.

Key responsibilities

Create live dashboards to understand data and track trends.

Robust understanding of SQL and Python.

Effectively communicate with other verticals’ stakeholders such as product, HR, CX to unblock bottlenecks.

Qualifications

Bachelors degree in business, engineering, finance, or product management.

Experience in customer experience.

Experience in SQL and Python.

Lean Six Sigma Certification.

English C1. (Recommended but not required).

Experience in data analyses and flow diagrams.

Benefits

100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
Life insurance.
Phone finance, Headphone, home office equipment and wellness perks.
30 days of Christmas bonus
20 days paid Vacation
50% Vacation premium
$2,000 MXN monthly grocery coupons
$2,000 USD annual Co-working Travel perk
$2,000 USD annual Professional Development perk
Catered lunches