Senior Technical Account Manager

Location: Remote - Georgia

Time Type: Full time

Job Description

Job Description:

We are Omnissa!

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.
 
Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If youre passionate about shaping the future of work, we’d love to hear from you. 

At Omnissa, we are committed to maintaining a fair, consistent, and secure hiring process for all candidates. As part of this approach, we use standard interview and verification practices designed to ensure alignment and protect both candidates and the organization. These practices are applied thoughtfully and with respect for candidate privacy. 

About This Role

Omnissa is seeking a Technical Account Manager (TAM) with expertise in End User Computing (EUC) to join our growing team in the Netherlands. In this role, you will act as a trusted technical advisor to our customers, helping them maximize the value of their digital workspace investments.

As a TAM, you will combine deep technical expertise with strategic guidance—ensuring successful adoption, optimization, and long-term success of Omnissa solutions. You will work closely with customers to align technology with business outcomes while delivering exceptional customer experiences.

Why Join Omnissa?

- Be part of a customer-centric organization driving digital transformation across global enterprises.

- Work with industry-leading EUC solutions that power modern, flexible workforces.

- Collaborate with top talent across Product, Engineering, and Customer Success teams.

- Join a high-growth company backed by private equity and positioned for rapid expansion.

- Accelerate your career while making a measurable impact on customers and the future of work.

What You’ll Do

- Serve as the primary technical point of contact for assigned customers using Workspace ONE and Horizon.

- Drive customer success by aligning Omnissa solutions with business objectives and outcomes.

- Provide proactive guidance on architecture, deployment strategies, and best practices across Workspace ONE (UEM, Access, Intelligence) and Horizon (VDI, DaaS).

- Conduct regular account reviews, health checks, and roadmap discussions to ensure optimal adoption and performance.

- Deliver technical workshops, enablement sessions, and solution demonstrations tailored to customer needs.

- Collaborate cross-functionally with Support, Engineering, and Product teams to resolve complex technical challenges.

- Act as the voice of the customer—advocating for feedback and influencing product innovation and enhancements.

What You’ll Bring to Omnissa

- 3+ years of experience in End User Computing technologies such as mobile device management, virtual desktops, identity management, or security.

Strong understanding of enterprise architecture and modern IT environments.

Experience with Active Directory and Identity & Access Management (IAM) systems.

- Hands-on experience with Workspace ONE and Horizon is highly preferred.

Excellent communication and presentation skills for both technical and business audiences.

- Strong listening, analytical thinking, and objection-handling abilities.

Ability to work independently while also collaborating effectively across teams.

Fluency in English and Dutch (written and spoken).

- Relevant certifications such as Omnissa Certified Administrator for Horizon (OCA-H) or Workspace ONE (OCA-W) are a plus.

- A proactive, adaptable mindset with a passion for EUC technologies and customer success.

Location & Travel

Location: Remote

The typical base salary for this role is between USD $113,100 - 188,500 per year and it may be eligible for participation in a corporate bonus program. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more.

Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind: 

Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law. 
 
This job requisition is not eligible for employment-based immigration sponsorship by Omniss