Senior Air Operations Center (AOC) Operations & Technology Program Manager

Location: Hanscom AFB, MA, US, Remote, UNAVAILABLE, US

Employment Type: FULL_TIME

Position Summary

Odyssey has an exciting opportunity for a Senior AOC Operations & Technology Program Manager providing support to the Command, Control, Communications (C3C)/Kessel Run division.

 

Kessel Run is revolutionizing how the United States Air Force develops, deploys, and operates mission-critical software. We are seeking an experienced AOC Operations & Technology Program Manager to serve as the critical bridge between commercial airline operations control practices and military Air Operations Center (AOC) modernization

 

This is a full time remote position.

 

 

** Position Contingent upon Contract Award**

Responsibilities

In this role, you will leverage deep commercial airline industry expertise—specifically from Airline Operations Control Centers (OCC / NOCC)—to advise and guide software product teams, operational leaders, and system architects. You will help translate battle-tested commercial concepts such as Collaborative Decision Making (CDM), real-time disruption management, automated flight dispatch, and predictive resource allocation into modern, cloud-native command and control (C2) software capabilities for the warfighter.

 

Duties include, but not limited to: 

Commercial Aviation Practices & Operational Strategy

• Champion the adoption of proven commercial airline Operations Control Center (OCC) processes, metrics, and workflows across Air Operations Center functional areas.
• Introduce and adapt commercial Collaborative Decision Making (CDM) frameworks and Air Traffic Management (ATM) flow strategies to military airspace planning and dynamic air tasking.
• Advise leadership on modern disruption management (irregular operations / IROP) models, crew/fleet recovery algorithms, and slot management concepts to improve operational resilience and sortie execution.

 

Product Roadmapping & Technology Modernization

• Partner closely with product managers, software engineers, and user-experience (UX) designers to translate operational pain points into clear user stories, functional requirements, and product roadmaps.
• Facilitate user-centered design sessions and workflow mapping between operational controllers, planners, and software development teams within an agile/DevSecOps development cycle.
• Evaluate emerging commercial off-the-shelf (COTS) airline software, optimization solvers, and cloud architectures to determine feasibility for integration into modern AOC software suites.

 

Operational Metrics & Performance Optimization

• Establish and monitor data-driven operational KPIs modeled after commercial aviation standards (e.g., departure punctuality, turnaround time optimization, asset utilization, and fuel/route efficiency).
• Utilize operational telemetry and user feedback to identify planning bottlenecks, track system adoption, and quantify the operational impact of newly deployed software features.
• Oversee capacity planning and operational modeling to support both day-to-day operations and surge tasking requirements.

 

Stakeholder Collaboration & Change Management

• Serve as the primary operational liaison between software product teams, operational military leadership, acquisition authorities, and industry technology partners.
• Drive change management initiatives that help traditional operations teams transition smoothly from legacy monolithic software and paper-based tracking to automated, cloud-based applications.
• Prepare operational impact analyses, technical white papers, and business cases to justify modernization investments.

 

** Position Contingent upon Contract Award**

Qualifications

Citizenship: Must be a US citizen

 

Minimum Required Qualifications

Clearance: Must be able to obtain a Secret Clearance

Education: Bachelor’s Degree in a related field in the respective technical/professional discipline being performed

Years of experience: 5+ years of operational management experience within a major commercial airline, air cargo carrier, or airline operations technology provider.

 

• OCC / Dispatch Background: Direct experience operating within or building technology for a commercial Network Operations Control Center (NOCC/OCC), Flight Dispatch, or Integrated Operations Center.
• Aviation Domain Knowledge: Comprehensive understanding of flight operations, dispatch workflows, slot and flow management, disruption recovery (IROP), and crew/aircraft schedule optimization.
• Leadership & Change Management: Demonstrated experience leading cross-functional teams, managing complex technical programs, and championing process change across operational workgroups.

Preferred Qualifications

• Commercial Aviation Software: Hands-on experience with modern airline operations software platforms (e.g., Sabre, Jeppesen, Amadeus, NAVBLUE, Carmen, or custom cloud-based OCC tooling).
• Collaborative Decision Making (CDM): Working knowledge of FAA/Eurocontrol CDM programs, System Wide Information Management (SWIM), or Ground Delay Programs (GDP).
• Agile / Software Factory Experience: Experience working inside an Agile/Scrum software development environment, product management discipline, or DevSecOps product team.
• Military / Defense Familiarity: Familiarity with USAF Air Operations Centers (AOC), Air Tasking Orders (ATO), or joint airspace coordination is a plus, but not required.

 

Interpersonal Skills

• Strong written and verbal communication skills
• Ability to develop and present briefings to senior leadership
• Strong analytical and organizational skills
• Ability to manage multiple priorities in a fast-paced acquisition environment
• Ability to work independently and collaboratively within Government and contractor teams

 

Additional Information

Location: RemoteTravel: Travel may be required at the customer’s discretion up to 25%

 

 

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** Position Contingent upon Contract Award**

Company Overview

Odyssey is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey meets the military’s operational needs by integrating layered defense systems from equipment, technology, and services to data, information, and business operations. We streamline defense acquisition and sustainment, engineering the technical battlefield with domain-specific proficiency to ensure lethality. Odyssey is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care.

 

Odyssey is proud to live out our core values of commitment, ambition, and respect in our work and communities through OdysseyCares, a philanthropic group focused on giving back through direct donations, an employer match program, and volunteering events.

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Please Note:

Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications.

 

This position is filled through continuous recruitment and will remain open until a sufficient pool of applications has been received.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, Tricare supplement, short-term disability, long-term disability, 401(k) match, flexible spending accounts, health savings accounts, employee assistance program, learning and development benefit, paid time off, and holidays.Odyssey Benefits