NXP Semiconductors logo

Manager, Technical Support

NXP Semiconductors
Remote
Novi, MIAustin, TXSan Jose, CARemote· 28 minutes ago

Straight from NXP Semiconductors’s careers page. Apply on the company site — no recruiter, no middleman.

Sr Manager - Mass Market Technical Leader - Americas

Location: Novi, Austin (Oakhill, Office)

Time Type: Full time

Job Description

Location options in Novi, Michigan, Austin, Texas, San Jose, CA, or Remote.

NXP Semiconductors enables a smarter, safer, and more sustainable world through innovation at the Intelligent Edge. As a global leader in secure connectivity and embedded processing, NXP delivers scalable hardware and software platforms powering automotive, industrial, IoT, robotics, and edge AI applications.

We combine deep system expertise with a strong distribution ecosystem to bring intelligent solutions to market at scale.

Role Overview

We are seeking a technical leader to head Mass Market Technical Support for the Americas within the CAS organization.

· Lead NXP FAEs supporting Mass Market customers and distribution partners

· Drive technical alignment and capability across distributor FAE teams

· Shape how we scale embedded solutions through our channel ecosystem

· Recruit, coach, and develop new college graduates as a foundational element of the Mass Market technical talent strategy

This is a high-impact leadership role with regional responsibility, ideal for a hands-on technical leader ready to expand scope and influence across both direct and partner-based technical models. A critical component of success will be building a sustainable talent pipeline through structured development of early-career engineers.

Key Responsibilities

Lead Americas Mass Market Technical Execution

· Manage and develop NXP FAEs supporting Mass Market customers

· Establish clear technical priorities aligned to growth initiatives

· Ensure consistent positioning of NXP’s embedded, connectivity, and AI solutions

Enable and Influence Distribution Technical Ecosystem

· Partner with distribution technical leadership to align support strategy

· Drive scalable training, certification, and enablement programs

· Participate in joint business and technical reviews with key distributors

· Elevate distributor FAE capability in embedded processing and edge AI

Drive Growth Through Technical Engagement

· Support design-in strategies across microcontrollers, processors, connectivity, and system solutions

· Collaborate with Sales, Product Lines, Marketing, and Engineering to align technical execution

· Contribute to measurable improvements in design wins, funnel growth, and customer expansion

Build and Develop Talent

· Recruit, coach, and develop FAEs

· Establish structured onboarding and development paths for new college graduates

· Build a sustainable early-career technical pipeline

· Coach for technical depth, customer influence, and business acumen

· Foster a performance-driven, customer-first culture

Qualifications

· Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related discipline

· 7–10 years of experience in Field Applications, Product Engineering, or Technical Support roles

· Prior people leadership experience (formal or team lead capacity)

· Strong background in embedded systems, microcontrollers, and system-level architecture

· Experience with AI-enabled embedded systems or edge computing architectures preferred

· Demonstrated experience working with semiconductor distribution and distributor technical support teams

· Experience developing early-career engineers or new college graduates preferred

· Solid understanding of business development and design-in cycles

· Strong communication and stakeholder management skills

· Willingness to travel up to 25%

More information about NXP in the United States...

NXP is an Equal Opportunity/Affirmative Action Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, NXP will provide reasonable accommodations for otherwise qualified disabled individuals.

## LI-6aa0

Similar remote jobs

More like this →
Accenture logo

Accenture

Go-to-Market Associate Manager

Remote
Hartford, CT
✓ From careers page· 14 minutes ago
NXP Semiconductors logo

NXP Semiconductors

Distribution Business Manager

Remote
✓ From careers page· 28 minutes ago
NXP Semiconductors logo

NXP Semiconductors

Distribution Business Manager

Remote
✓ From careers page· 28 minutes ago
NXP Semiconductors logo

NXP Semiconductors

Business Distribution Manager

Remote
✓ From careers page· 28 minutes ago

Discover More than 100,000 Hidden Remote Jobs Before Everyone Else

Unlock All Remote Jobs Today

Simple pricing. Big savings on Quarterly and Yearly.

Monthly Access

$19/month
  • Instant access to fresh remote jobs from 500+ companies
  • New opportunities added hourly, often 3-7 days before anywhere else
  • Advanced filtering by role type, stack, pay, and location
  • Priority customer support
Start 7-day trial — $2.95
Most Popular

Yearly Access

$59/year
  • Everything in Monthly
  • Save $169 (~74%) vs paying monthly
  • Average job search takes ~6 months - get covered for the whole journey
  • Less than the cost of one lunch per month for competitive advantage
  • Equivalent to just ~$4.92/month
Start 7-day trial — $2.95