Senior Architect,

Department:

Employment Type: Full Time

Location: Chantilly, VA, Chantilly, VA, Hybrid

Key Responsibilities

• Support ITSM, HRSD, IRM/GRC, SecOps, ITOM, and App Engine applications.
• Maintain the stability and usability of the platform across production and non-production environments.
• Performs application maintenance to include performance monitoring and error identification and remediation.
• Manage key stakeholders both internally and externally.
• Manages instance security: user/group access, administration, access control lists.
• Initiate health scans and tracks the remediation of findings.
• Develop automation scripts for efficient deployment and operations of using a variety of scripting and programming languages.
• Use good coding practices, to ensure reliable, durable code.
• Understand customer critical business issues, requirements, and outcomes
• Draft solutions (Design/Build/Manage) defining scope, timelines, assumptions, and dependencies
• Incorporate best practices and accelerators.
• Lead technical aspects of the implementation
• Provide technical guidance during workshops and assist in the creation and refinement of stories
• If required, configure the platform during sprints while sharing knowledge and best practices
• Design and communicate a technical architecture blueprint based on capability and process implementation roadmaps aligning to desired Business outcomes
• Analyze and translate business information and technical requirements into an architectural blueprint to achieve complex business objectives.
• Engage with the customer’s Enterprise Architects to position as the digital transformation platform standard, integrated with the customer’s core applications.
• Facilitating workshops or meetings to gather requirements, presenting, and validating solutions and test the interpretation of the client’s needs
• Demonstrating experience working with workflows in two or more key areas of the platform (e.g. ITSM, CSM, HR, ITOM, SecOps)
• Understanding and having experience in driving process optimisation, efficiencies and productivity using automation
• Act as a mentor to support less experienced colleagues
• Serves as an active contributor of leading practices, standards, and thought leadership related to the platform.
• Contribute to business growth by identifying and developing strategic technical opportunities.
• Review and approve key technical architecture designs to ensure compliance with out-of-the-box (OOB) best practices, upgrade compatibility, security standards, and client governance policies.
• Lead Technical Review Boards (TRBs) and oversee release management, including update set reviews, deployment readiness evaluations, and production approvals.
• Evaluate Business Rules, Script Includes, Client Scripts, ACLs, Integrations, and Flow Designer implementations to mitigate security risks and optimize performance and maintainability.

Skills, Knowledge and Expertise

• Bachelor’s degree from an accredited institute (preferably in Mathematics, Information Technology, Computer Science, or Engineering)
• Minimum of 8 years of prior relevant experience or Masters with 6 years of prior relevant experience in technical domain.
• Minimum of 3+ years’ experience as a senior architect, technical lead, or enterprise architecture.
• Deep expertise in platform architecture, including security, CMDB, integrations, domain separation, and enterprise-scale solution design.
• Implementation and integration experience with ITSM, HRSD, IRM/GRC, SecOps, ITOM, and App Engine implementations.
• Good communication and soft skills to be able to ask the customer the right questions and understand requirements from a user perspective.
• Experience with and applying ITIL standards.
• Obtain the Following Certifications:
  • Certified Technical Architect (CTA)
  • Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • Certified Application Specialist (CAS) App Engine
• Minimum two of the following certifications:
  • CIS-IRM / GRC
  • CIS-HRSD
  • CIS-ITSM
  • CIS-SecOps
    
    

• Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in
• Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision
• Experience in handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and Agile project management.
• Strong troubleshooting and problem-solving skills, along with strong organizational and time management skills.
• Good communication and interpersonal skills in a remote environment
• Experience working with software development team members.
• Other open sources technology experience preferred.
• Obtain the Following Certifications:
  • CISSP or CISM
  • Flow Designer Micro-Certification
  • IntegrationHub Micro-Certification
  • Presales Architect Accreditation
    
    

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability and Life Insurance
• Parental Leave
• 401K
• Paid Time Off