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IT Business Relationship Partner

Nokia
Remote
Remote· about 1 hour ago

Straight from Nokia’s careers page. Apply on the company site — no recruiter, no middleman.

IT Business Relationship Partner

Location: United States; Hybrid

  • IT Advancement & Design (ITA) comprises further development of information technologies and IT platforms for business solutions and services. Covers driving of proactive needs analysis ensuring that business needs, demands and challenges are well understood, and that business execution plans and capabilities are delivered on time and within budget. 
  • Contains management of demands and priorities while assuring alignment with the corporate strategy and budget. 
  • Comprises optimisation, harmonisation, and implementation of Nokias IT environment and systems by providing area specific knowledge. 
  • Covers representation of the whole IT organisation to global or regional business stakeholders and user communities. 
  • Works closely with the different service providers that are part of the IT eco-system, governs their performance, and acts as main interface between IT and the business including incident escalations. 
  • Comprises identification of opportunities for process and concept development as well as improvements. 
  • Covers planning and managing of the development, testing, and implementation of process / concept improvements and system changes at own responsibility area.
  •  Contains translation of requirements into system terminology and functionality as well as the delivery of process and system end-user training.

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 



Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific roles requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia

About the Organization

Some of our benefits in US:
  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability, and long-term disability
  • Life insurance, and AD&D – Company paid 2x base pay
  • Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
  • Paid time off for holidays and Vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.


Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.
As an IT Business Relationship Manager at Nokia, you act as the single point of contact between IT and the business, translating business strategy, needs and challenges into IT services, roadmaps and projects that are delivered on time and to the agreed quality. You own the relationship at operational level with functional and site or regional leaders, govern service performance and escalations, and secure that IT delivery realizes measurable business benefit. The role also covers executive IT support for Nokias senior leadership and IT support for factory and manufacturing sites, where service continuity is business critical. This role sits within IT Advancement & Design and directly supports Nokias ambition to run a harmonized, high-performing IT environment for the whole company

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