Customer Support Engineer
Straight from Nokia’s careers page. Apply on the company site — no recruiter, no middleman.
DCE 4LS Customer Support Engineer
Location: Canada; Hybrid
Join the Nokia 1830 PSS DCE 4LS Customer Support team. As a DCE 4LS Customer Support Engineer you will provide primary Global R&D level support for customer problems, encompassing diagnosis, troubleshooting, and resolution for our 1830 WDM product. We are seeking highly motivated and experienced engineers who are, or aspire to become, leading experts in WDM optical transmission, coherent optical transponders and line modules, control and management software, and OTN switching, to support our hyper-scaler and communication service-provider customers in a rapidly expanding market.
About Us
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific roles requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
About the Organization
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
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