Vendor & Compliance Assistant

Department: Operations

Employment Type: Full Time

Location: Brgy., Bungad/ Quezon City/ Philippines, Client, Remote

Key Responsibilities

•  Assist with vendor due diligence processes within Ncontracts 
•  Organize and maintain vendor profiles and supporting documentation 
•  Bring legacy vendor profiles (147+) up to current standards 
•  Track completion status and maintain clean, structured records 
•  Prepare standardized reports based on vendor data 

•  Review Comergence reports for assigned loan officers 
•  Organize findings and prepare reports for review 
•  Ensure reports are ready for internal review by mid-week (Wednesday target) 
•  Format and prepare communications for loan officers and marketing teams 

•  Track and monitor offshore team activity and progress 
•  Assist in coordinating communication across teams 
•  Support implementation of standardized processes through documentation and reporting 
•  Maintain trackers and task lists (Excel-based) 
•  Provide daily updates and assist with prioritization planning 

•  Ncontracts 
•  Comergence 
•  Encompass 
•  Microsoft Office Suite (Excel, Word, Outlook, Teams, PowerPoint) 
•  PDF-based reporting 

•  Execution-focused role (not responsible for analysis or decision-making) 
•  Moderate accuracy required — work should be reliable and not require rework 
•  Ability to balance speed and attention to detail depending on task 
•  Strong adherence to processes and structured workflows 
•  Comfortable working with evolving priorities and processes 

•  Daily communication with manager (via Teams/Outlook) 
•  Ability to coordinate with offshore teams as needed 
•  Provide end-of-day updates and assist in setting next-day priorities 
•  Work within a structured weekly cadence (e.g., social media compliance reporting deadlines) 

Skills, Knowledge and Expertise

• Strong written and verbal English communication skills 
• Ability to work full-time, aligned to 9:00 AM – 6:00 PM CST 
• High level of organization and process discipline 
• Comfortable working across multiple systems and managing data

• Experience in mortgage, banking, or financial services
• Exposure to compliance or vendor management processes
• Experience with reporting and documentation workflows
• Familiarity with tools like Ncontracts, Comergence, or Encompass

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• In-depth training for career growth
• Great Company Culture and HR experience
• 1,000 PHP De Minimis
• Equipment and software provided