Executive Assistant with Marketing Experience

Department: Operations

Employment Type: Full Time

Location: Brgy., Bungad/ Quezon City/ Philippines, Client, Remote

Key Responsibilities

• Manage and maintain the Loan Officer’s (LO) calendar, including setting, scheduling, and following up on appointments with clients, realtors, and other stakeholders.
• Organize and update the LO’s Customer Relationship Management (CRM) system by adding, categorizing, and manually entering leads, realtor contacts, and other business relationships.
• Maintain and update the Lead Contact Tracker List, ensuring accurate data and timely follow-ups.
• Handle email correspondence, prioritize tasks, and ensure timely responses to inquiries.
• Track, request, and respond to customer reviews to maintain a positive online reputation.

• Manage social media accounts, including content creation, ad design, and consumer interaction to promote engagement and maintain a strong online presence.
• Develop and execute ad campaigns across various online marketing channels to enhance brand awareness and generate leads.
• Use Account Engagement in Salesforce to create marketing campaigns, track customer engagement, and measure campaign performance.
• Assist in the creation of visually appealing and compelling content for marketing materials, including social media, email campaigns, and other digital platforms.

• Develop and maintain strong relationships with leads, clients, and referral partners to ensure timely follow-up and consistent communication.
• Assist with lead nurturing and follow-up through personalized outreach and communication.

Skills, Knowledge and Expertise

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field (preferred but not required).
• Proven experience as an Executive Assistant with a background in marketing, social media management, and/or CRM management.
• Proficiency in CRM systems (experience with Salesforce and Account Engagement is a plus).
• Strong knowledge of social media platforms and experience creating engaging content and ad campaigns.
• Familiarity with online marketing strategies, including ad creation and campaign management.
• Exceptional organizational and time-management skills, with the ability to multitask and meet deadlines.
• Excellent communication skills, both written and verbal, with strong attention to detail.
• Ability to work independently, take initiative, and maintain a high level of discretion and professionalism.

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• 1,000 PHP De Minimis
• Equipment and software provided