Regional Field ManagerStraight from NatCen Social Research’s careers page. Apply on the company site — no recruiter, no middleman.
Regional Field Manager
Department: Finance & Business Services
Employment Type: Full Time
Location: London, London, Home-based, UK, Hybrid
Regional Field Manager
North & Scotland | Midlands/South/East | South/South West
£40,000 - £50,000 (depending on experience)
Home-based or Hybrid
Full time | Permanent
Role details
North & Scotland | Midlands/South/East | South/South West
£40,000 - £50,000 (depending on experience)
Home-based or Hybrid
Full time | Permanent
Role details
- Location: Home-based or hybrid working, with regular travel within your region and attendance at monthly management meetings in Ashton Gate.
- Reporting to: Head of Interviewer Operations
- Team: Lead Field Performance Managers and support a large interviewer workforce across your region
Key Responsibilities
Were looking for three Regional Field Managers to lead high-performing teams across NatCens interviewer workforce. Reporting to the Head of Interviewer Operations, youll be responsible for regional delivery, ensuring fieldwork is completed to the highest standards of quality, productivity and performance.
This is a significant leadership role, leading Field Performance Managers and supporting a large interviewer workforce across your region. Youll use workforce planning, performance management and operational insight to ensure your region has the capability and capacity to deliver against demanding targets, while driving continuous improvement and colleague engagement.
Were looking for experienced operational leaders who have successfully managed geographically dispersed teams through others, can use data to drive performance, and are passionate about developing people and delivering results. Experience in survey operations or other field-based operational environments would be advantageous.
This is an exciting opportunity to help shape the future of interviewer operations at NatCen and play a key role in delivering some of the UKs most important social research studies.
What youll do
- Lead regional operations - oversee the organisation and delivery of fieldwork across your region, ensuring quality, productivity, response rate, timetable and financial targets are achieved.
- Build high-performing teams - lead and develop Field Performance Managers, creating a culture of accountability, engagement and continuous improvement.
- Drive performance through insight - use management information, workforce planning and operational data to identify opportunities, manage risks and improve outcomes.
- Ensure workforce capability and capacity - plan regional resource deployment and recruitment activity to ensure delivery requirements are met now and in the future.
- Lead through others - provide coaching, mentoring and performance management to first-line managers, helping them deliver excellent results through their teams.
- Strengthen regional delivery - take ownership of regional KPIs, implementing corrective action where quality, productivity, capacity or engagement indicators fall below expectation.
- Collaborate across NatCen - work closely with stakeholders across Data Collection and the wider organisation to support operational excellence and service improvement.
What were looking for
- Experience leading operational teams through first-line managers.
- Strong leadership and people management capability.
- Experience managing remote or geographically dispersed workforces.
- Strong analytical skills with experience using management information to drive performance.
- Proven ability to improve operational performance against targets and KPIs.
- Excellent stakeholder management, communication and influencing skills.
- Knowledge of survey operations or comparable field-based service delivery environments.
- Experience managing interviewer workforces and leading operational change initiatives would be advantageous.
If youre an operational leader who enjoys developing people, driving performance through data and leading geographically dispersed teams to deliver outstanding results, wed love to hear from you.
Benefit
As well as a competitive salary, attractive bonus structure and excellent working environment (including a home/office hybrid working environment), you will be working for the largest independent social research organisation in the UK. We are proud of the benefits we offer our employees which include:
As well as a competitive salary, attractive bonus structure and excellent working environment (including a home/office hybrid working environment), you will be working for the largest independent social research organisation in the UK. We are proud of the benefits we offer our employees which include:
- 25 days holiday (plus 8 bank holidays) and flexible working
- Generous company pension scheme
- Life insurance and health cash plan
- Cycle to Work scheme and season ticket loan
- Career development, professional subscriptions support and mentoring support from industry-leading experts
About the National Centre for Social Research
At The National Centre for Social Research, we believe that social research has the power to make life better. By really understanding the complexity of peoples lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation were able to focus our time and energy on meeting our clients needs and delivering social research that works for society.
SPARK Values & Behaviour Expectations
The role holder must demonstrate:
We Are Curious
- Proactively investigates systemic issues
- Uses data and insight to challenge current practice
We Move with Purpose
- Translates diagnosis into structured, measurable improvement action
- Drives initiatives to completion with discipline
We Act with Integrity
- Ensures transparent communication during change
- Balances efficiency with fairness and operational risk management
We are proud to say we are a Disability Confident Committed Employer, so if you require any reasonable adjustments during the interview process please make us aware and we will endeavour to support you to help you showcase your best self during our hiring process
Similar remote jobs
More like this →
PerkinElmer
Regional Product Manager, Atomic Spectroscopy (Remote)
Remote
Boston, MA$120k–$155k✓ From careers page· about 1 hour ago
GeneDx
Regional Account Executive, General Pediatrics (Remote)
Remote
Michigan$125k–$140k✓ From careers page· about 3 hours ago
Discover More than 100,000 Hidden Remote Jobs Before Everyone Else
Unlock All Remote Jobs Today
Simple pricing. Big savings on Quarterly and Yearly.
Monthly Access
$19/month
- Instant access to fresh remote jobs from 500+ companies
- New opportunities added hourly, often 3-7 days before anywhere else
- Advanced filtering by role type, stack, pay, and location
- Priority customer support
Most Popular
Yearly Access
$59/year
- Everything in Monthly
- Save $169 (~74%) vs paying monthly
- Average job search takes ~6 months - get covered for the whole journey
- Less than the cost of one lunch per month for competitive advantage
- Equivalent to just ~$4.92/month