Business Consultant

Location: Remote - USA

Remote Type: Remote US

Time Type: Full time

Job Description

Join the Team Modernizing Medicine

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This for doctors, by doctors philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work

• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”

• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties

• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

Business Consultants identify client needs and goals of complex and multi-phase projects to prescribe a plan and standardized workflows for optimal ModMed software adoption. This includes process/gap analysis, workflow design, implementation support, KPI readouts, optimization, and creating custom materials to support the client and future projects.

Role & Responsibilities

• Perform Process Analysis to identify organizational inefficiencies, needs, and client objectives, which will inform workflow recommendations for Modmed implementation.
• A readiness assessment across business units should also be included in this process.
• Manage multi-phase implementations for organizations with multiple business units migrating to Modmed:
• Support phased rollout planning, dependency mapping, super user support, and stakeholder alignment.
• Prepare and present workflow documents including change management strategies to minimize disruption to internal and external stakeholders.
• Track adoption and process standardization across phases through Optimizations.
• Assists other team members as needed with any complex needs of non-multi-phase implementations.
• Serves as an escalation point for complex practices and cross-departmental issues on subjects of workflow and system function.

Skills & Requirements

• Bachelors Degree - preferred
• 5 years of Clinical, Operational, or RCM experience and 1 year of Business Consulting experience.
• Change Management, Communication, Consulting, Critical Thinking, Conflict resolution, Healthcare Operations knowledge, Presentation, Project Management, Implementation planning, Public Speaking, EHR or Practice Management expertise, Resolution, and Troubleshooting.
• Agility: Embraces change as a growth opportunity; learns from successes and failures and adapts to new challenges.
• Communication: Understands audience needs and clearly expresses ideas to build trust, ensure understanding, and collaborate effectively.
• Customer Focus: builds strong, positive relationships (internally and externally) and delivers customer-centric solutions.
• Results Driven: Consistently achieves quality results, overcomes obstacles, and inspires others to do the same.
• Working Conditions: 50-75% Travel.

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

United States

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote interviews, and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.