Global Key Account Manager (m|f|d)

Location: Bergisch Gladbach, NRW, de, Remote

Company Description

For more than 35 years, we have been developing cutting-edge science and technology to empower biomedical research and personalized medicine. We combine excellence from more than 60 disciplines in natural sciences, engineering, and informatics to make a significant contribution to biomedical sciences. We encourage a creative working environment driven by pioneering spirit – to seek new horizons – boldly envisioning the future and turning it into reality. Today, more than 5000 experts from over 75 countries contribute to our sustainable success. 

Job Description

The Global Key Account Manager (GKAM), Biopharma, is responsible for driving strategic growth across selected global key accounts by building trusted executive relationships and maximising opportunities across the full Miltenyi Biotec portfolio.

Key Responsibilities

• Develop and execute global account strategies that deliver sustainable business growth. 
• Build strong relationships with senior stakeholders and position Miltenyi Biotec as a trusted partner across the Cell and Gene Therapy value chain, from research through commercialisation. Engage Director, VP, and Executive-level decision-makers with compelling business and value propositions.
• Lead account mapping, networking, identify growth opportunities, and ensure accurate forecasting in partnership with local teams.
• Partner with PKAMs, local sales teams, and cross-functional stakeholders to align priorities and execute growth plans. Drive collaboration across Sales, Service, Business Development, R&D, Marketing, Supply Chain, Quality, Regulatory Affairs, Finance, and Legal to support strategic opportunities.
• Act as the voice of the customer within the organisation and display Champion excellence in key account management and collaborative working.

Qualifications

• Advanced degree in a life science discipline or equivalent experience and 10+ years of customer-facing experience, including leadership responsibility.
• Proven success in global key account management and executive-level engagement.
• Strong knowledge of the biopharma industry; Cell and Gene Therapy experience preferred.
• Strong strategic thinking, business acumen, communication, and influencing skills. High emotional intelligence, strong relationship-building skills, and a results-oriented mindset.
• Ability to navigate complex matrix organisations and drive execution through collaboration.
• Based in Western Europe (ideally France or Germany) near an international airport with willingness to travel internationally (>50%).

Additional Information

What we offer

• Diversity: International teams and cross-border intercultural communication
• Room for creativity: It’s the most clever solution that we always strive for
• Miltenyi University: A clever mind never stops learning, take advantage of our in-house Training Academy

Contact us
If you have the skills and qualifications for this position, please use the link to send us your details (application letter, curriculum vitae, references and certificates). Please give us an idea of when you can start and the kind of salary you are looking for, outlining why you have applied.