We are seeking a Provider Account Management Intern to join our Remote Sales Team and gain hands-on exposure to provider account management within McKesson Specialty. In this internship, you will work alongside account management professionals to learn the role inside and out, support customer-facing activities, and build an understanding of how McKesson partners with clinics and aggregate groups. This role is designed as a developmental opportunity and will not carry direct account ownership. 

Key Learning Opportunities and Responsibilities 

• Shadow account management team members to learn how they build and maintain effective working relationships with physicians, administrators, C-suite leaders, pharmacists, nurses, and other clinic stakeholders. 

• Assist with preparation for customer discussions by helping gather information, organize materials, and learn how McKesson services support informed decision-making for provider customers. 

• Support account management in preparing for quarterly business reviews and customer meetings, including reviewing trends, GPO optimization opportunities, and relevant business insights. 

• Learn the fundamentals of customer retention, distribution agreements, aggregate partnerships, and the broader value McKesson delivers to provider practices. 

• Observe how account managers serve as a coordinated resource for McKesson Provider Specialty customers while learning how internal teams support the customer experience. 

• Collaborate with internal partners such as Onmark GPO, Clinical Specialists, Customer Success Managers, Customer Care, Medically Integrated Dispensing, Advisory Services, Finance, Pricing, and Operations to understand how cross-functional teams work together to support customers. 

• Assist with sales and account support activities under the guidance of account management, including meeting preparation, follow-up documentation, customer research, and internal coordination. 

• Develop familiarity with McKesson products, services, systems, customer support resources, and account management best practices. 

Minimum Job Qualifications 

Education 

• Currently pursuing a 4-year degree, preferably with an emphasis in sales, marketing, business management, healthcare administration, or a related field.  

Business Experience 

• Prior internship, customer service, sales, healthcare, or business-related experience preferred, but not required. 

Critical Skills 

• Proficiency with Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Word. 

• Interest in developing business acumen and learning how analytics are used to identify customer opportunities and trends. 

• Interest in the pharmaceutical, healthcare, sales, or account management industry. 

• Excellent communication skills, both written and verbal. 

• Ability to learn from multiple teams, ask thoughtful questions, and contribute to positive outcomes. 

• Organized, accountable, curious, and eager to learn. 

• Team player with strong interpersonal skills and a willingness to collaborate across functions. 

• Ability to work independently and as part of a team in a fast-paced environment. 

• Ability to manage multiple assignments, meet deadlines, and follow through on commitments. 

• Strong active-listening skills and ability to adapt communication style for different audiences. 

Working Conditions 

• Must be authorized to work in the US unrestricted – This position is not eligible for sponsorship. 

• Limited travel may be required for training, customer exposure, team meetings, or business-related learning opportunities. 

• If travel is required, must meet applicable company travel and transportation requirements. 

• Remote/Home Office work environment when not traveling