Growth Operations Specialist

Department: Operations

Employment Type: Full Time

Location: Remote, South Africa, Remote

The Role

• Take over the sales ops and marketing ops work currently sitting with the commercial lead.
• Build out HubSpot as the operational backbone, and connect it to ChatGPT and the other tools in the stack.
• Keep the setup documented and maintainable as the team grows.

• Turn documented LinkedIn conversations into structured insight: whats working, what isnt, and with whom.
• Feed those insights back into ICP and playbook documentation, and from there into the outreach itself and other channels.
• Automate as much of that loop as practical, so it runs consistently rather than when someone has time.

• Sit down with the SDRs, understand what they do day to day, and identify what can be automated.
• Build and roll out those automations so the SDRs spend their time on high-value conversations.

• Once the learnings are in place and messaging is validated, start deploying paid LinkedIn campaigns alongside outreach, targeting the accounts and people already in conversation.
• Connect paid activity to the insight loop, so targeting and messaging draw on what the conversations show.
• Help shape new ways of working on media buying within the martech stack.

The Person

• Hands-on experience building in HubSpot (workflows, integrations, lead routing, data hygiene), not just running campaigns and reports
• Practical experience using AI and automation tools (Zapier, Make, n8n, custom GPTs, APIs) to build systems that run consistently, not one-off prompts
• A working understanding of performance marketing, enough to plan, run, and learn from paid LinkedIn campaigns
• Experience working alongside sales or SDR teams and making their day-to-day easier
• A track record of diagnosing problems independently and building the fix without detailed direction
• The ability to get your head around complex products and customer needs quickly

• Experience in a small B2B team where you had to figure things out yourself
• Exposure to long sales cycles and high-value, low-volume deals
• Familiarity with technical or data-driven products

• Your background is mainly content, brand, social, or email marketing
• Youre a strategist or consultant who advises but doesnt implement
• You need a detailed brief or a lot of direction to get going
• Your HubSpot experience stops at sending campaigns and pulling reports
• Youre an SDR or sales professional looking for a step sideways

Benefits Through Marketing Pros