· Provide effective telephonic remote interpreting 

· Answer inbound calls in a timely manner 

· Provide superior customer service 

· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality 

· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices 

· Full fluency in both English and Mandarin

· Technology proficient (web-based platforms, email, Microsoft Word) 

· An interpreting space that is quiet, secure, and free from outside noises 

· 1+ years of professional interpreting experience preferred 

· Industry specific certifications/trainings preferred (CMI, CCHI, Bridging the Gap, Cross-Cultural, etc.)  

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.