Salesforce Administrator (m/f/d)

Location: Munich (Germany)

Department: Sales

A career driven by you. Join AutoScout24 Group and experience life in the fast lane. We’re not just leading the market; we’re creating it. We’re constantly innovating, evolving and transforming things for our customers. We’re driven, ambitious and determined to do our best work, together. For a career that doesn’t stand still, where you can put your ideas in the driving seat and change the way the world moves, join our international community. 

At AutoScout24, Salesforce is a business-critical platform supporting our commercial organization across Sales Cloud, Service Cloud and our custom Billing solution. Our Salesforce ecosystem is used by teams across Europe and Canada and continues to evolve with new platform capabilities, Agentforce and AI-powered automation. 

As a Salesforce Administrator, youll join an established Salesforce team responsible for operating, maintaining and continuously improving one of our most important business platforms. 

This is a hands-on specialist role combining platform operations with continuous improvement. Youll support users, investigate platform issues, manage platform administration and data changes, while also helping to improve automation, simplify processes, and introduce new Salesforce capabilities. Youll work closely with Salesforce Consultants and Developers to deliver scalable, maintainable solutions that support our business. 

If you enjoy becoming a Salesforce expert, solving platform challenges and contributing to a well-governed, continuously evolving environment, wed love to hear from you. 

 What youll do 

• Administer, maintain and continuously improve our Salesforce platform across Sales Cloud, Service Cloud and our custom Billing solution.  
• Design and implement declarative solutions using Flow, validation rules, Lightning App Builder and other standard Salesforce capabilities.  
• Provide first-line Salesforce support by investigating incidents, resolving administrative issues, and assisting users with platform-related questions.  
• Manage users, permission sets, roles and access while ensuring platform security and governance.  
• Execute recurring operational activities including user lifecycle management, mass data updates, data corrections, and platform housekeeping.  
• Partner with Salesforce Consultants to implement business requirements through scalable Salesforce configuration.  
• Collaborate with Developers on integrations, custom functionality and more complex technical initiatives.  
• Support testing, releases, documentation, and continuous platform improvements.  
• Help evaluate and adopt new Salesforce capabilities, including Agentforce, Einstein AI and AI-powered automation, where they create measurable business value.  

 What youll bring 

• Hands-on experience administering Salesforce in a professional environment.  
• Strong knowledge of Salesforce configuration, security, user management and declarative automation, particularly Flow.  
• Experience troubleshooting issues across configuration, permissions, automation and data.  
• Experience working in a structured Salesforce environment with established governance and change management practices.  
• A structured and pragmatic approach with a focus on sustainable, maintainable solutions.  
• A collaborative mindset and the ability to work effectively with Consultants, Developers and business stakeholders.  
• Curiosity to explore new Salesforce capabilities and AI-powered platform features.  
• Good written and spoken English.  
• Salesforce Administrator Certification is a plus.  

 Why join AutoScout24? 

• Work on a business-critical Salesforce platform supporting commercial teams across Europe and Canada.  
• Join an established Salesforce organization with dedicated Administrators, Consultants and Developers working together to build sustainable solutions.  
• Help shape the future of our platform through automation, continuous improvement, and the adoption of Agentforce and AI capabilities.  

 A culture of growth  

With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.  

For a career where you can drive our business and shape your future, apply now.