Technical Program Manager

Location: Remote - United States

Department: Product Delivery

Youll drive the delivery of complex payments programs, keeping engineering, product, and business stakeholders aligned as systems like authorization switches and fraud platforms move from plan to production, all while keeping compliance and audit requirements on track. 

WHAT YOULL DO

• Own the end to end delivery roadmap for payments authorization and fraud initiatives, from planning through go live
• Coordinate across engineering, QA, risk, and business teams to keep dependencies visible and on track
• Manage RAID logs, escalate risks early, and drive resolution before they become blockers
• Translate technical constraints around auth switch behavior and fraud detection logic into plans stakeholders can act on
• Run governance ceremonies including status reviews, steering committee updates, and release readiness checks
• Own audit readiness for the program, coordinating with compliance and internal audit teams to keep documentation and controls evidence current
• Track program health using data, not gut feel, and adjust scope or sequencing when the numbers say to
• Partner with client stakeholders to manage expectations, priorities, and tradeoffs in real time, including around PCI and SOX control requirements
• Identify process gaps across international and domestic auth switch workstreams and fix them before they compound
• Keep documentation and reporting clean enough that anyone, including an auditor, can step in and understand where things stand

WHAT WERE LOOKING FOR

• 5+ years managing technical programs, ideally within payments, banking, or financial services
• Direct exposure to authorization switch systems, domestic, international, or both
• Familiarity with fraud detection or fraud management systems and how they interact with transaction flows
• Experience working within PCI DSS and SOX control environments, including audit prep and evidence gathering
• Experience running agile or hybrid delivery models across multiple technical teams
• Comfort managing RAID logs, dependency mapping, and cross-team risk tracking
• Strong stakeholder management skills, including with senior client leadership and internal or external auditors
• Nice to have: experience with payments modernization, migration, or platform replacement programs
• A clear communicator who stays organized under pressure and asks good questions before assuming