Operations

Department: 👋 Introduce yourself

Location: Remote, Dublin, London

Employment Type: FullTime

Operations at Kota, always open to exceptional people

Benefits operations, support, insurer and broker partnerships, finance, compliance, people and business operations.

Dublin, London or remote (role dependent)

Some of these are live roles right now, others arent yet. Either way, were building a pool of people wed want to hire into the teams that keep Kota running as we grow over the next few months.

Were around 100 people in a regulated, multi-country business, and a lot of what needs doing doesnt have an owner yet. The people who do well here find the gap and close it rather than waiting for the remit. If thats you, your job title matters less to us than what youve actually fixed.

Who this is for

• Benefits operations: scheme setup, renewals, policy events and the insurer relationships behind them. You own a case to resolution rather than passing it on, and you know accuracy here lands on real people

• Customer support: you investigate before you respond, and you can tell someone bad news plainly without hiding behind process language

• Insurer and broker partnerships: you build the supply side, not the demand side. New carriers, new markets, and the relationships that make a product possible rather than sellable

• Finance: you build the model rather than maintain it, and youre comfortable in a business that doesnt look like standard SaaS

• Compliance, risk and legal: regulated, multi-country, and you make it work rather than making it slower

• People and talent: youve built a function rather than inherited one

• Business operations, strategy and chief of staff types: you make the whole thing run and youre happy being the person who notices first

• Something else: if none of those quite fit but you can see where youd add something here, tell us

What happens next

If what youve told us matches a live role, well move you into that process.

If it doesnt yet, youll be in the pool and well come back to you when something opens that fits. Were a small team, so we cant promise a conversation with everyone who applies, but we do read everything and wed rather hear from you early than not at all.