Service & Installation Technician

Location: Hamilton, Waikato Region, nz

Company Description

At Lely, were transforming the way dairy farms operate through world-leading robotic and automated farming solutions. As part of Lelys premium global network, our mission is to help farmers create a more profitable, enjoyable, and sustainable future.

Were looking for a motivated Service & Installation Technician to join our Southland team. If you enjoy solving technical challenges, working with cutting-edge technology, and building strong relationships with farmers, this is your opportunity to be part of one of the most innovative companies in the dairy industry.

Every day is different. One day youll be installing state-of-the-art robotic milking systems, and the next youll be helping customers maximize the performance of technology thats reshaping the future of farming.

Job Description

As a key member of our technical team, youll be responsible for ensuring our customers robotic systems operate at peak performance by:

• Installing, commissioning, servicing, and repairing Lely robotic milking systems and related technologies
• Carrying out preventative maintenance and performance optimization activities (full training provided)
• Diagnosing and troubleshooting low-voltage electrical and mechanical faults
• Responding to technical issues and delivering practical solutions in real-time
• Participating in a 24/7 on-call roster to support our customers when they need us most
• Building trusted relationships with farmers and providing exceptional customer service
• Managing spare parts inventory and maintaining your vehicle service
• Contributing to the successful rollout of new technologies across New Zealand farms

Qualifications

Were seeking someone who combines technical expertise with a passion for customer service and innovation.

You will ideally have:

• Experience within the dairy industry and a good understanding of New Zealand farming systems
• An electrical, mechanical, engineering, or technical trade background
• EST registration and/or trade qualifications (highly regarded)
• Milking Machine Tester/Technician qualifications (preferred)
• Strong diagnostic and fault-finding skills
• Confidence working with computers, software, and modern technology platforms
• The ability to work independently while also being a valuable team player
• Excellent organizational skills and attention to detail
• Flexibility to travel and work additional hours when required

Additional Information

At Lely, youll do more than just fix equipment. Youll help shape the future of farming.

We offer:

✅ A career with a global leader in agricultural robotics and innovation

✅ Industry-leading training and ongoing professional development

✅ Exposure to cutting-edge automation and technology

✅ A supportive, close-knit team culture where your contribution matters

✅ Opportunities to connect and collaborate with colleagues across Lelys international network

✅ Real career progression within a growing and future-focused business

✅ A role that combines technology, problem-solving, customer interaction, and hands-on work

Ready to Join Us?

If youre passionate about technology, enjoy working in a rural environment, and want to be part of a company driving the future of dairy farming, wed love to hear from you.

Applicants must be legally entitled to work in New Zealand.

Apply now by sending your CV and cover letter to: andy.snelgrove@lelycenter.com