IT Support Specialist

Location: Kansas City, MO, us, Remote

Company Description

Tesla, Inc. is a leading technology and automotive company specializing in electric vehicles, clean energy solutions, and energy storage systems. Founded in 2003, Tesla is committed to accelerating the worlds transition to sustainable energy through innovation in electric transportation, battery technology, solar energy, and advanced automation. The company continues to develop innovative products and technologies that support a cleaner and more sustainable future.

Job Description

The IT Support Specialist will provide basic technical assistance to employees, help troubleshoot computer and software issues, and ensure that company systems operate smoothly. Responsibilities include:

• Assist employees with computer, software, and network issues.

• Install, configure, and update computer systems and applications.

• Troubleshoot technical problems and provide solutions.

• Help manage user accounts, passwords, and system access.

• Maintain IT equipment and keep records of technical issues.

• Provide friendly technical support through email, chat, or phone.

• Escalate complex technical issues to the appropriate IT team.

Qualifications

Qualifications – IT Support Specialist (Tesla)

• High school diploma or equivalent.

• Basic knowledge of computers, software, and operating systems.

• Good problem-solving and troubleshooting skills.

• Strong written and verbal communication skills.

• Ability to work independently and as part of a team.

• Good organizational and time-management skills.

• Willingness to learn new technologies and IT systems.

• Basic knowledge of Microsoft Office and common computer applications.

Additional Information

Benefits – IT Support Specialist (Tesla)

• Competitive hourly pay.

• Comprehensive health, dental, and vision insurance.

• Paid time off and company holidays.

• Retirement savings plan (401k).

• Flexible work schedule.

• Paid training and professional development.

• Employee wellness programs.

• Career growth and advancement opportunities.

• $400 sign-up bonus.

• Supportive and collaborative work environment.