Vlocity Tech Lead/Architect

Team: IT

Location: Canada

Commitment: Full-time

Workplace Type: remote

Accountabilities:

The Vlocity Tech Lead/Architect will be responsible for leading technical solution design, guiding development teams, and ensuring successful delivery of Salesforce and Vlocity implementations. This role requires strong architectural thinking, customer-facing skills, and the ability to translate complex business requirements into scalable technical solutions.

• Work directly with customers and stakeholders to analyze requirements and recommend solutions leveraging Salesforce and Vlocity platforms.
• Lead technical design sessions, create solution architectures, and develop detailed technical design specifications.
• Architect and design scalable Salesforce and Vlocity solutions following platform best practices.
• Provide technical guidance, mentorship, and architectural recommendations to development teams.
• Design and develop complex solutions using Vlocity capabilities and Salesforce platform features.
• Deliver hands-on development for complex modules, including OmniScript, DataRaptor, Cards, Templates, CPQ, EPC, Vlocity Order Management, and Integration Procedures.
• Collaborate with product and support teams to resolve complex technical challenges.
• Implement Salesforce and Vlocity deployments following CI/CD best practices.
• Conduct design reviews, identify improvement opportunities, and ensure adherence to development standards.
• Analyze project scope, estimate delivery efforts, and support sprint planning activities.
• Lead customer discussions, technical demonstrations, and whiteboard sessions to communicate solution approaches effectively.

Requirements:

The ideal candidate has extensive Salesforce and Vlocity implementation experience, strong architectural expertise, and a proven track record delivering enterprise CRM solutions.

• 7+ years of Vlocity implementation experience, including at least 2 years in a Technical Lead capacity.
• 8+ years of Salesforce experience with strong knowledge of the Salesforce platform, architecture, and data model.
• Experience successfully delivering at least two Vlocity implementations as a Tech Lead or Architect.
• Strong expertise in Vlocity development skills, including OmniScript, DataRaptor, Cards, Templates, CPQ, EPC, Vlocity Order Management, and Integration Procedures.
• Strong experience with Salesforce integrations, Apex Classes, and Lightning Components.
• Experience with Agile development methodologies and enterprise CRM delivery environments.
• Knowledge of industry-specific processes such as Quote to Bind, FNOL, Claims, Renewals, or similar workflows is a plus.
• Experience with process modeling tools, data modeling, and solution design best practices.
• Salesforce Platform Developer and Vlocity Platform Developer certifications preferred.
• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.
• Strong communication skills with the ability to lead customer discussions, technical workshops, and application demonstrations.
• Ability to mentor teams, influence technical decisions, and drive successful project outcomes.

Benefits:

• Permanent remote working opportunity with flexibility based on employee and business needs.
• Opportunity to lead large-scale Salesforce and Vlocity transformation projects.
• Collaborative and inclusive work environment that values diverse perspectives.
• Career growth opportunities within a fast-growing technology organization.
• Flexible work arrangements, including remote work and adaptable schedules.
• Supportive culture focused on professional development and meaningful contributions.
• Opportunity to work with global teams and enterprise-level clients.
• Programs supporting employees returning to work after extended career breaks.