Systems Analyst III - Philanthropy Analytics

Team: Analyst

Location: US

Commitment: Full-time

Workplace Type: remote

Accountabilities:

• Support the design and execution of department projects, system implementations, and technology initiatives.

• Participate in feasibility analysis, estimating, planning, solution design, development, prototyping, implementation, testing, and system modification.

• Provide technical and analytical input to solution development efforts and help identify effective approaches to business and operational requirements.

• Develop work products and documentation covering business objectives, technology capabilities, project requirements, and task-level resource needs.

• Maintain project schedules, task plans, documentation, communications, and related project records.

• Track information-system resources associated with assigned projects and monitor progress against established plans.

• Report on project timelines, deliverables, performance, and potential issues requiring attention.

• Support process automation, relationship management activities, daily reporting, and dashboard maintenance.

• Assist with quality assurance activities and evaluate system performance to ensure solutions meet operational and business objectives.

• Help define training requirements and support end-user training and adoption of relevant systems and processes.

• Collaborate with philanthropy analytics colleagues, managers, and other stakeholders to improve data-driven workflows and technology capabilities.

• Maintain clear and accurate documentation throughout the lifecycle of assigned projects and systems.

Requirements:

• Associate’s degree in Information Technology, Computer Science, or a related field plus five years of relevant IT experience involving application development, application support, or end-user training; alternatively, equivalent experience in an operational or financial role using systems or data supported by the position.

• Candidates may also qualify with a high school diploma/GED and seven years of relevant experience, or a bachelor’s degree and three years of relevant experience.

• ITIL Foundations certification is required upon hire or within six months of joining.

• Strong analytical, critical-thinking, problem-solving, communication, and relationship-building capabilities.

• Demonstrated ability to organize projects, manage competing priorities, maintain documentation, and communicate effectively with technical and non-technical stakeholders.

• Experience with SQL, business logic, SSIS, Python, and Power BI is preferred.

• Familiarity with CRM databases and relationship-data analytics is advantageous.

• A bachelor’s degree and Microsoft, CompTIA, or equivalent technical certifications are preferred.

• Ability to work independently while collaborating effectively with cross-functional teams.

• Comfortable working remotely in a structured, deadline-driven environment and managing multiple project activities simultaneously.

Benefits:

• Monday-Friday schedule, approximately 8:00 a.m.-5:00 p.m.

• Supportive and collaborative work environment.

• Strong emphasis on work-life balance.

• Established career path with opportunities for professional growth and advancement.

• Exposure to systems analysis, analytics, automation, dashboards, CRM data, and technology-enabled philanthropy operations.

• Opportunities to work with cross-functional teams on meaningful technology and business initiatives.

• Comprehensive employee benefits and well-being programs.

• Professional development opportunities and support for continued learning.

• Equal opportunity workplace committed to an inclusive and respectful working environment.