Microsoft Dynamics 365: CE Senior Technical Architect

Team: IT

Location: Canada

Commitment: Full-time

Workplace Type: remote

Accountabilities

• Design, configure, and deploy Microsoft Dynamics 365 CE solutions across Sales, Customer Service, Field Service, Marketing/Customer Insights, and Dataverse, ensuring solutions are scalable, secure, maintainable, and aligned with business objectives.

• Translate business and functional requirements into comprehensive technical architectures and solution designs, leading discovery sessions, workshops, fit-gap analyses, and technical solution engagements.

• Design and oversee custom Dynamics 365 CE and Power Platform development, including C# plugins, custom workflow activities, JavaScript or TypeScript customizations, Custom APIs, Power Automate flows, model-driven applications, canvas applications, Power Pages, and Dataverse extensions.

• Establish development standards, coding practices, governance frameworks, and quality controls while conducting architecture reviews, code reviews, and performance optimization activities.

• Architect and support enterprise integrations between Dynamics 365 CE, ERP platforms, and external applications, selecting appropriate integration patterns based on data ownership, transaction volumes, latency, scalability, and long-term maintenance requirements.

• Lead Dual-write implementations between Customer Engagement and Finance & Supply Chain Management, including data mapping, synchronization setup, monitoring, troubleshooting, performance optimization, and conflict resolution.

• Design Business Central integrations using standard Dataverse connectors, Power Automate, and custom API-based approaches, as well as integrations involving KingswaySoft, Celigo, Azure Logic Apps, Azure Functions, Azure Service Bus, REST APIs, and middleware platforms.

• Design data migration strategies and lead deployment and release management activities using Azure DevOps, Power Platform Pipelines, managed solutions, and solution-layering best practices.

• Establish and maintain Dev, Test, UAT, and Production deployment frameworks aligned with modern Application Lifecycle Management practices.

• Design and deploy Copilot Studio agents and AI-powered experiences for sales, customer service, and field service teams, while evaluating emerging Microsoft AI capabilities and identifying practical enterprise use cases.

• Serve as the primary escalation point for complex technical issues and architecture decisions, promoting solution quality, scalability, security, performance, and maintainability throughout project lifecycles.

• Collaborate with ERP architects and consultants on cross-platform solutions spanning Dynamics 365 CE, Business Central, and Finance & Supply Chain Management.

• Support presales and business development activities through solution demonstrations, discovery workshops, technical assessments, Statement of Work development, effort estimation, scope definition, and technical proposal guidance.

• Act as a trusted technical advisor to clients, prospects, project teams, and internal stakeholders, providing clear recommendations and influencing solution decisions.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.

• At least 5 years of experience implementing Microsoft Dynamics CRM or Dynamics 365 CE solutions, with strong hands-on expertise across Dynamics 365 CE, Power Platform, and Dataverse.

• Strong development experience with C#, .NET, JavaScript or TypeScript, Power Automate, and REST APIs.

• Solid knowledge of Azure Integration Services and proven experience designing, implementing, and supporting enterprise-scale integrations.

• Experience with Azure DevOps and modern Application Lifecycle Management practices, including deployment pipelines, managed solutions, and solution-layering strategies.

• Experience connecting Dynamics 365 CE with Finance & Supply Chain Management and/or Business Central environments.

• Strong communication, presentation, stakeholder management, and client-facing consulting skills, with the ability to explain complex technical concepts clearly.

• Demonstrated ability to lead technical teams, facilitate architecture discussions, make informed technical decisions, and influence stakeholders across different levels.

• Experience with Dual-write architecture and troubleshooting is highly desirable.

• Experience with KingswaySoft, Celigo, or comparable integration platforms is an advantage.

• Experience designing Copilot Studio solutions and AI-powered business applications is preferred.

• Microsoft certifications such as Power Platform Solution Architect Expert, Power Platform Developer Associate, Dynamics 365 Customer Experience Analyst Associate, or relevant Azure certifications are considered valuable.

• Strong analytical and problem-solving abilities, combined with a pragmatic approach to architecture, implementation, performance, security, and long-term maintainability.

Benefits:

• Competitive annual compensation ranging from $140,000 to $170,000 USD, depending on skills and experience.

• Comprehensive medical, dental, and vision healthcare coverage.

• Access to a 401(k) retirement plan to support long-term financial planning.

• Generous paid time off covering vacation, holidays, and sick days.

• Fully remote work, providing flexibility to work from the location of your choice.

• Opportunity to work on complex Microsoft Dynamics 365 CE and Power Platform transformation initiatives across enterprise environments.

• Exposure to advanced technologies including Dataverse, Azure Integration Services, Copilot Studio, AI-powered solutions, and modern ALM practices.

• Opportunity to operate in a senior technical leadership capacity, influencing architecture decisions and advising clients throughout the solution lifecycle.