Director, Enterprise Architecture & Engineering

Team: IT

Location: Canada

Commitment: Full-time

Workplace Type: remote

Accountabilities:

• Set enterprise architecture strategy, principles, decision rights, and reusable reference patterns across client engagements.
• Lead complex architecture decisions and design reviews, balancing business value, security, scalability, reliability, maintainability, and cost.
• Define how Salesforce, Apex, Python, APIs, data, integration, cloud services, and analytics work together across enterprise solutions.
• Establish standardized engineering practices covering source control, peer review, automated testing, CI/CD, environments, release management, observability, rollback, and incident learning.
• Develop production AI and agentic engineering standards covering data grounding, model and tool integration, evaluation, guardrails, human oversight, telemetry, security, cost, and lifecycle management.
• Evaluate Salesforce Data 360/Data Cloud, Informatica, MuleSoft, Agentforce, Claude, cloud data platforms, and other technologies based on business requirements and architectural evidence.
• Embed security, privacy, compliance, identity, access controls, encryption, secrets management, audit logging, resilience, vulnerability management, and incident response into engineering practices.
• Manage engineers and technical leaders, overseeing hiring, performance, coaching, career development, succession planning, staffing, capacity, and team health.
• Develop Principal- and Lead-level technical talent through clear expectations, capability paths, communities of practice, architecture reviews, and reusable examples.
• Build trusted relationships with client CIOs, CTOs, enterprise architects, security leaders, data leaders, and platform owners.
• Partner with Sales and Delivery on qualification, discovery, solution design, estimation, technical risk, executive presentations, and delivery commitments.
• Connect technical strategy to client outcomes, delivery quality, operating costs, resilience, revenue, margins, pipeline, retention, and account growth.
• Develop differentiated technical offerings, reference architectures, accelerators, and points of view that strengthen enterprise capabilities.
• Establish lightweight governance and decision-making processes that improve technical quality without slowing delivery.

Requirements:

• 10+ years of experience in enterprise architecture, solution architecture, engineering, or technical consulting, including leadership across complex client programs or technical capabilities.
• Deep Salesforce architecture and engineering expertise, including Apex, Lightning, platform limits, data and sharing design, integration, security, environments, packaging, and release management.
• Salesforce Certified Technical Architect certification is highly preferred.
• Strong engineering expertise beyond Salesforce, including Python, APIs, event-driven architectures, SQL, JavaScript or TypeScript, testing, automation, and application design patterns.
• Broad enterprise technology experience across Salesforce Data 360/Data Cloud, Informatica, MuleSoft or comparable integration platforms, cloud data platforms, AWS/Azure/GCP services, DevOps, and observability.
• Proven production experience with AI or agentic systems, including grounding, orchestration, evaluation, guardrails, observability, security, cost management, human oversight, and lifecycle management.
• Experience designing secure systems in regulated environments and translating requirements such as HIPAA, HITRUST, FedRAMP, NIST, SOC 2, and privacy obligations into practical technical controls.
• Demonstrated ability to standardize CI/CD, automated quality and security controls, environment and release strategies, deployment evidence, rollback processes, and operational feedback across teams.
• Significant people-management experience leading engineers and technical leaders, developing successors, and improving quality while fostering trust and accountability.
• Proven experience scaling engineering organizations and contributing to business growth through talent development, operating systems, reusable technology, disciplined investment, and delivery excellence.
• Strong executive, client, and commercial judgment, with the ability to communicate complex technical tradeoffs, make decisions through ambiguity, and remain accountable for outcomes.
• Ability to work collaboratively across technical, commercial, and client-facing functions while maintaining momentum in complex and rapidly changing environments.

Benefits:

• $175,000–$275,000 compensation range.
• Fully remote work within the United States or Canada.
• Unlimited PTO.
• Learning and development stipend for certifications, training, and conferences.
• Wellness support through stipends and related initiatives.
• Collaborative, values-driven culture.
• Opportunities for professional advancement into senior leadership roles.
• Opportunity to shape enterprise architecture, engineering, AI, and technical strategy at scale.