Part-time Overnight Public Area Attendant
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Part-time Overnight Public Area Attendant
Location: Ketchum, ID, US
Employment Type: OTHER
Viceroy Hotels
Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations, including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington, D.C., St. Lucia, Portugal’s Algarve, and the recently opened Sun Valley resort in Idaho.
Location
The property offers 73 guest rooms and 12 single-level penthouse residences, all with sweeping views of Idaho’s Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700-square-foot full-service spa, a 1,500-square-foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state-of-the-art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally.
Overview
Located at the southeast corner of Main Street and River Street East—the gateway to downtown Ketchum, Idaho—and just minutes from Bald Mountain’s River Run base, this exceptional property will debut as Sun Valley’s first luxury hotel and for-sale residence offering. As part of the Viceroy team, you’ll help bring our signature experiential hospitality to one of North America’s most iconic, year-round mountain destinations.
Wage: $25.00/hr
Hours: 9:00 PM - 5:00 AM
The Part-time Overnight Public Area Attendant is responsible for maintaining Viceroy Standards throughout all assigned public areas of the resort while ensuring a clean, organized, and welcoming environment for guests and team members. This role supports the overall appearance, cleanliness, sanitation, and presentation of guest-facing and back-of-house areas throughout the property and may assist with additional housekeeping responsibilities as operational needs require.
Responsibilities
Maintain a friendly, professional, and courteous demeanor toward guests and fellow employees.
Perform nightly deep cleaning and sanitation of commercial kitchens, restaurants, food and beverage outlets, and designated public areas.
Clean and sanitize kitchen floors, walls, drains, surfaces, and designated equipment, removing grease, food residue, and buildup.
Deep clean restaurant floors, furniture, fixtures, and dining areas to ensure they are ready for daily operations.
Maintain cleanliness throughout resort public areas, including lobbies, corridors, elevators, restrooms, fitness center, meeting spaces, entrances, and stairwells.
Sweep, mop, scrub, vacuum, dust, and sanitize assigned areas using appropriate commercial cleaning equipment.
Maintain employee cafeteria, locker rooms, and restrooms, including replenishing soap, paper products, and supplies.
Empty trash and recycling, properly dispose of waste, and maintain clean and organized service areas.
Follow nightly cleaning checklists, deep-cleaning schedules, and established sanitation standards.
Properly use and maintain cleaning equipment, chemicals, and required personal protective equipment (PPE).
Maintain housekeeping closets and storage areas in a clean, organized, and stocked condition.
Report maintenance concerns, safety hazards, and damaged equipment to Housekeeping leadership.
Handle Lost & Found items in accordance with hotel procedures.
Coordinate with Culinary, Food & Beverage, and Housekeeping teams to ensure cleaning responsibilities are completed.
Assist with additional housekeeping duties as operationally necessary.
Attend required training and meetings and adhere to resort grooming and uniform standards.
Perform other duties as assigned by management.
Qualifications
- High School diploma or equivalent
- Experience in a hotel or a related field preferred.
- Previous Housekeeping experience highly preferred.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform, personal protective equipment (PPE), and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all times.
Benefits
We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.
- Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions
- Paid holidays
- Paid vacation
- Paid sick leave (provided in accordance with applicable law)
- Employee assistance program (EAP)
- Educational opportunities / Tuition reimbursement
- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
For Employees Based in Washington:
- 8 paid holidays per year
- Up to 20 days of paid vacation per year, based on classification and length of service
- Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.
For Employees Based in Colorado:
- 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
- Up to 20 days of paid vacation per year, based on classification and length of service
- 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.
For Employees Based in California:
- 8 paid holidays per year
- Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
- Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.
Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.
**The above-referenced benefits do not apply to part-time positions
Posting Date
This job opening was posted on 10/15/26 and will remain open for at least 75 days.
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