Account Manager

Location: Remote - United States

Time Type: Full time

Job Description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.

At Integer, our values are embedded in everything we do.

Customer

We focus on our customers’ success

Innovation

We create better solutions

Collaboration

We create success together

Inclusion

We always interact with others respectfully

Candor

We are open and honest with one another

Integrity

We do the right things and do things right

• Adheres to Integers Values and all safety and quality requirements including, but not limited to: Quality Management Systems (QMS), Environmental Management Systems (EMS), U.S. Food and Drug Administration (FDA) regulations, Company policies and operating procedures, and other regulatory requirements.
• Responsible for the revenue growth of assigned customers through value adds solutions and contract negotiation.
• Retains and increases the profitable penetration of existing accounts.
• Establishes, maintains, and grows strong relationships with decision makers at assigned customers.
• Responsible for accomplishing sales objectives to include identifying and prioritizing opportunities, securing resources, executing sales strategies and pull-through tactics to meet planned and company objectives.
• Develops and executes specific account strategies to promote revenue growth and increase market share.
• Identifies, engages and maintains relationships with key influencers/decision makers through active customer involvement. Primary call points are “C” level executives and other senior managers who can influence large transfers of outsourcing business to the company.
• Keeps informed on new products, services, and other general information of interest to customers, through successful completion of Sales Training, shop floor experience, local training, and self-study.
• Stays informed of customer business opportunities, account changes, current conditions, future prospects, active measurements, and competitive landscape to protect revenue from competitors.
• Provides direction and guidance to Field Sales Engineers, primarily on ways of implementing strategic deals and ensuring service levels for assigned accounts are met.
• Develops technical expertise related to company and industry.
• Presents customer key performance indicators (KPIs) to review overall service performance for the quarter.
• Responsible for maintaining expenses within budget and generating required reports.
• Performs other functions are required.

Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.