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Commercial Insurance Account Manager, Transportation

Insurance Office of America
Remote
RemoteMonroe, WALake Stevens, WAEverett, WASnohomish, WAMukilteo, WALynnwood, WAEdmonds, WAPoway, CAOceanside, CALa Jolla, CAMill Creek, WAMarysville, WABothell, WAEscondido, CACarlsbad, CAUniversal City, CAToluca Lake, CASherman Oaks, CAWalnut Creek, CACastro Valley, CASan Fernando, CANorth Hollywood, CASunnyvale, CAHighland, UTStudio City, CABeverly Hills, CAPleasant Grove, UTCedar Hills, UTAlpine, UTSummerlin, NVBoulder City, NVWest Hollywood, CAVan Nuys, CAHollywood, CASanta Clara, CAConcord, CASaratoga Springs, UTSpring Valley, NVLindon, UTAmerican Fork, UTWinchester, NVUpland, CASan Dimas, CAEagle Mountain, UTDraper, UTSunrise Manor, NVParadise, NVNorco, CAPahrump, NVDiamond Bar, CAChino, CACharter Oak, CARancho Cucamonga, CAPocatello, IDWashington, UTIdaho Falls, IDCaldwell, IDPomona, CAPedley, CAGlen Avon, CAClaremont, CAApple Valley, CANampa, IDSaint George, UTMontclair, CALa Verne, CAChino Hills, CAMission Viejo, CAMira Loma, CAMeridian, IDGlendale, CAWashington, UTLake Havasu City, AZHurricane, UTBullhead City, AZKingman, AZBarstow, CATemple City, CATaft, CASimi Valley, CAThousand Oaks, CASpring Valley, CASan Marino, CAReno, NVTustin Foothills, CATustin, CASouth El Monte, CASierra Madre, CASanta Maria, CASan Juan Capistrano, CAEnterprise, NVHenderson, NVWestlake Village, CASouth Pasadena, CASanta Paula, CASan Gabriel, CASan Clemente, CARancho San Diego, CAOxnard, CALemon Grove, CAScottsdale, AZLake Forest, CAGilbert, AZLaguna Hills, CALaguna Beach, CALa Canada Flintridge, CAImperial Beach, CAMesa, AZFillmore, CACamarillo, CARosemead, CANewport Beach, CAMonrovia, CANorth Las Vegas, NVLompoc, CALaguna Woods, CALa Presa, CASpokane, WADana Point, CACosta Mesa, CAChula Vista, CAHillsboro, ORBostonia, CABellevue, WARancho Santa Margarita, CAEugene, ORPort Hueneme, CANational City, CATucson, AZMonterey Park, CALaguna Niguel, CALa Mesa, CAEl Cajon, CACoronado, CATacoma, WABonita, CAAltadena, CASantee, CASeattle, WAMoorpark, CALakeside, CAIsla Vista, CAWestminster, CAGoleta, CAEl Monte, CAPortland, ORCarpinteria, CAArcadia, CAAlhambra, CAChandler, AZBurbank, CASanta Ana, CALehi, UTIrvine, CAAnaheim, CASalt Lake City, UTProvo, UTLos Angeles, CATorrance, CAVancouver, WASanta Barbara, CASan Diego, CASacramento, CASan Jose, CALong Beach, CAFresno, CASan Francisco, CABakersfield, CAPleasanton, CAPasadena, CAOntario, CALas Vegas, NVGlendale, AZRedmond, ORGresham, ORGrants Pass, OREncino, CABend, ORUnion City, CASan Lorenzo, CATualatin, ORSpringfield, OROregon City, ORLake Oswego, ORMilpitas, CAKeizer, ORLivermore, CABeaverton, ORHayward, CAAliso Viejo, CAWest Linn, ORSan Ramon, CAMedford, ORFremont, CAAlbany, ORFairview, CAAshland, ORNewark, CADublin, CATigard, ORDanville, CAMcMinnville, ORCherryland, CACorvallis, ORAlamo, CASun City West, AZPeoria, AZParadise Valley, AZGoodyear, AZEl Mirage, AZApache Junction, AZThree Points, AZPicture Rocks, AZFlowing Wells, AZTempe, AZSurprise, AZSummit, AZSouth Tucson, AZSahuarita, AZCatalina Foothills, AZSun City, AZQueen Creek, AZFlorence, AZCasa Grande, AZTortolita, AZEast Sahuarita, AZDrexel Heights, AZCorona de Tucson, AZCatalina, AZBuckeye, AZAvondale, AZAnthem, AZTanque Verde, AZOro Valley, AZMarana, AZGreen Valley, AZCasas Adobes, AZWest Lake Stevens, WA$88k–$95k· about 1 hour ago

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Commercial Insurance Account Manager - Transportation / Trucking

Location: Utah (Remote), Monroe, Washington, Lake Stevens, Washington, Everett, Washington, Snohomish, Washington, Mukilteo, Washington, Lynnwood, Washington, Edmonds, Washington, Poway, California, Oceanside, California, La Jolla, California, Mill Creek, Washington, Marysville, Washington, Bothell, Washington, Escondido, California, Carlsbad, California, Universal City, California, Toluca Lake, California, Sherman Oaks, California, Walnut Creek, California, Castro Valley, California, San Fernando, California, North Hollywood, California, Sunnyvale, California, Highland, Utah, Studio City, California, Beverly Hills, California, Pleasant Grove, Utah, Cedar Hills, Utah, Alpine, Utah, Summerlin, Nevada, Boulder City, Nevada, West Hollywood, California, Van Nuys, California, Hollywood, California, Santa Clara, California, Concord, California, Saratoga Springs, Utah, Spring Valley, Nevada, Lindon, Utah, American Fork, Utah, Winchester, Nevada, Upland, California, San Dimas, California, Eagle Mountain, Utah, Draper, Utah, Sunrise Manor, Nevada, Paradise, Nevada, Norco, California, Pahrump, Nevada, Diamond Bar, California, Chino, California, Charter Oak, California, Rancho Cucamonga, California, Pocatello, Idaho, Washington, Utah, Idaho Falls, Idaho, Caldwell, Idaho, Pomona, California, Pedley, California, Glen Avon. California, Claremont, California, Apple Valley, California, Nampa, Idaho, Saint George, Utah, Montclair, California, La Verne, California, Chino Hills, California, Mission Viejo, California, Mira Loma, California, Meridian, Idaho, Glendale, California, Washington (Remote), Lake Havasu City, Arizona, Hurricane, Utah, Bullhead City, Arizona, Kingman, Arizona, Idaho (Remote), Oregon (Remote), Barstow, California, California (Remote), Arizona (Remote), Nevada (Remote), Temple City, California, Taft, California, Simi Valley, California, Thousand Oaks, California, Spring Valley, California, San Marino, California, Reno, Nevada, Tustin Foothills, California, Tustin, California, South El Monte, California, Sierra Madre, California, Santa Maria, California, San Juan Capistrano, California, Enterprise, Nevada, Henderson, Nevada, Westlake Village, California, South Pasadena, California, Santa Paula, California, San Gabriel, California, San Clemente, California, Rancho San Diego, California, Oxnard, California, Lemon Grove, California, Scottsdale, Arizona, Lake Forest, California, Gilbert, Arizona, Laguna Hills, California, Laguna Beach, California, La Canada Flintridge, California, Imperial Beach, California, Mesa, Arizona, Fillmore, California, Camarillo, California, Rosemead, California, Newport Beach, California, Monrovia, California, North Las Vegas, Nevada, Lompoc, California, Laguna Woods, California, La Presa, California, Spokane, Washington, Dana Point, California, Costa Mesa, California, Chula Vista, California, Hillsboro, Oregon, Bostonia, California, Bellevue, Washington, Rancho Santa Margarita, California, Eugene, Oregon, Port Hueneme, California, National City, California, Tucson, Arizona, Monterey Park, California, Laguna Niguel, California, La Mesa, California, El Cajon, California, Coronado, California, Tacoma, Washington, Bonita, California, Altadena, California, Santee, California, Seattle, Washington, Moorpark, California, Lakeside, California, Isla Vista, California, Westminster, California, Goleta, California, El Monte, California, Portland, Oregon, Carpinteria, California, Arcadia, California, Alhambra, California, Chandler, Arizona, Burbank, California, Santa Ana, California, Lehi, Utah, Irvine, California, Anaheim, California, Salt Lake City, Utah, Provo, Utah, Los Angeles, California, Torrence, California, Vancouver, Washington, Santa Barbara, California, San Diego, California, Sacramento, California, San Jose, California, Long Beach, California, Fresno, California, San Francisco, California, Bakersfield, California, Pleasanton, California, Pasadena, California, Ontario, California, Las Vegas, Nevada, Glendale, Arizona, Redmond, Oregon, Gresham, Oregon, Grants Pass, Oregon, Encino, California, Bend, Oregon, Union City, California, San Lorenzo, California, Tualatin, Oregon, Springfield, Oregon, Oregon City, Oregon, Lake Oswego, Oregon, Milpitas, California, Keizer, Oregon, Livermore, California, Beaverton, Oregon, Hayward, California, Aliso Viejo, California, West Linn, Oregon, San Ramon, California, Medford, Oregon, Fremont, California, Albany, Oregon, Fairview, California, Ashland, California, Newark, California, Dublin, California, Tigard, Oregon, Danville, California, McMinnville, Oregon, Cherryland, California, Corvallis, Oregon, Alamo, California, Sun City West, Arizona, Peoria, Arizona, Paradise Valley, Arizona, Goodyear, Arizona, El Mirage, Arizona, Apache Junction, Arizona, Three Points, Arizona, Picture Rocks, Arizona, Flowing Wells, Arizona, Tempe, Arizona, Surprise, Arizona, Summit, Arizona, South Tucson, Arizona, Sahuarita, Arizona, Catalina Foothills, Arizona, Sun City, Arizona, Queen Creek, Arizona, Florence, Arizona, Casa Grande, Arizona, Tortolita, Arizona, East Sahuarita, Arizona, Drexel Heights, Arizona, Corona de Tucson, Arizona, Catalina, Arizona, Buckeye, Arizona, Avondale, Arizona, Anthem, Arizona, Tanque Verde, Arizona, Oro Valley, Arizona, Marana, Arizona, Green Valley, Arizona, Casas Adobes, Arizona, West Lake Stevens, Washington

Remote Type: Remote

Time Type: Full time

Job Description

Job Description:

Title: Account Manager - Commercial Lines 

Remote: Arizona, California, Idaho, Nevada, Oregon, Utah and Washington residents

Supporting: IOA - Salt Lake City | Book Focus: Commercial Transportation & Trucking

Requirement: active P&C license and commercial transportation/trucking experience
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 

 
Key Responsibilities: 

  • Technical Competence: Maintain technical competence and industry expertise. 

  • Team Leadership: Direct daily activities of the account management team. 

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

  • Policy Management: Manage policy expirations and renewals. 

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication:Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement:Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values:Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 3+ years of account management experience, or 5+ years in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing; professional designation (CIC or equivalent) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $88,000.00 to $95,000.00 per year, depending on experience, relevant skills, and geographic location

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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