Insights Manager II, Retail Insights

Location: United States - Remote

Department: Retail Business Development

Why this role is on the menu

Instacarts Retail Insights team sits at the intersection of the industrys richest grocery data, our most strategic retail partnerships, and the CPG category intelligence that powers growth across the platform. As our retailer relationships scale and the complexity of our business deepens, we need someone who can turn that data into decisions — not just reports. Were hiring an Insights Manager II to serve as the analytical backbone for a portfolio of key grocery retail partners, translating ambiguous business questions into clear answers and actionable strategies. This role sits at the intersection of data, storytelling, and commercial impact, and the person who fills it will have a direct line of sight to how Instacart grows its most important partnerships.

What youll cook up in your first year

• Retailer partners make better, faster decisions backed by your analysis.
• Root causes get found, not just flagged. When performance dips or opportunities surface, youve established a reputation for going deeper than the dashboard — your deep-dive analyses have directly influenced how partners run their business on Instacart.
• QBRs and sell-in conversations land with impact. Youve partnered with Business Development to craft business cases and quarterly business reviews that are analytically rigorous, narratively compelling, and tied to outcomes retailers care about.
• Cross-functional teams are better equipped to answer why and whats next. Youve built or improved internal tools, frameworks, and narratives that help stakeholders move from raw data to clear direction — and the so what is never left unanswered.
• Youre the go-to expert on your category and partner landscape. Internal teams rely on you as the subject matter expert on macro business, operational, and customer trends across your set of retailers — and that expertise shapes strategy, not just reporting.

The secret ingredients were looking for

You think in outcomes, not outputs. Youre as comfortable in a SQL query as you are in a boardroom presentation, and you know that neither matters unless the insight lands with the right person at the right moment.

Must-have pantry staples (Minimum Qualifications)

• Strong SQL skills, including writing complex queries to pull and analyze data
• Strong presentation and communication skills, with experience presenting to senior internal and external stakeholders
• Intellectual curiosity and a drive to get to the root cause of a problem
• Hands-on AI experience and knowledge, including applying AI tools to analytical workflows

Optional garnishes (Preferred Qualifications)

• Deeper technical experience, such as detailed modeling and dashboarding
• Experience at a technology company
• Experience in consulting or finance

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