Bilingual Logistics Coordinator (Job ID: FRAPAM2H)

Location: Remote

🌟 We’re Hiring: Bilingual Logistics Coordinator (Oversized & Car Carrier Freight)

IMPORTANT - Watch this quick Loom video on how to get hired:
https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH

📋 Job Information

• Job Title: Bilingual Logistics Coordinator (Oversized & Car Carrier Freight)
• Job ID: FRAPAM2H
• Industry: Freight Brokerage and Logistics
• Location: LATAM
• Job Status: Full Time
• Work Schedule: Thursday - Monday, 8 am to 5 pm (EST) (Tuesday & Wednesday off)
• Compensation: $1500 per month
• Target Start Date: ASAP

🧩 Role Overview

About the Client:

Our client is an established, family-owned logistics service provider and freight brokerage dedicated to empowering commerce through efficient and innovative supply chain solutions. Built on a foundation of integrity, sustainability, and long-term relationships, they operate as a deeply trusted partner for businesses across multiple sectors.
They pride themselves on a culture of constant communication and total transparency, providing 24/7 round-the-clock service to ensure time-sensitive freight is delivered seamlessly. By blending industry experience with personalized care, they provide an agile, fast-paced environment where employees are empowered to grow and directly contribute to the success of global trade.

About the Role:
We are seeking a highly motivated and solutions-oriented Bilingual Logistics Coordinator to join our team. In this role, you will start with a strong focus on tracking, tracing, and operational execution, with a clear trajectory to advance into a commission-earning Account Manager role.

The ideal candidate possesses exceptional customer service, problem-solving abilities, and a basic foundation in logistics operations. Rather than general freight, this role prioritizes experience in specialized freight sectors, specifically Produce and Open Deck (Oversize, Overweight, and Overwidth) cargo.


🔑 Key Responsibilities:

• Provide high-level track and trace coverage, ensuring real-time shipment visibility and accurate system updates.
• Proactively problem-solve operational hurdles during weekend and peak-season shifts to prevent delivery delays.
• Maintain accurate communication with carriers regarding load specifics, pickup/delivery addresses, and schedule adherence.
• Learn and adapt to market pricing platforms to effectively quote and negotiate competitive rates with open-deck and produce carriers.
• Smoothly transition from an internal operations support position to a client-facing account management role based on performance.

🎯 Qualifications & Skills: 

• Bilingual: Fluent in both Spanish and English (Required).
• Core Experience: 1–2 years of experience in track and trace, logistics coordination, or a freight brokerage setting.
• Niche Expertise: Proven experience or strong familiarity handling Produce and/or Open Deck (Oversize / Overweight / Overwidth) freight is highly preferred.
• Competencies: Strong negotiation skills, confident telephone demeanor, and excellent multi-tasking capabilities.
• Problem-Solving: Strong customer service mentality with the capacity to stay calm and resourceful under high-pressure, peak-season conditions.
• Systems & Software:
  • Experience with Load Boards (DAT, Truckstop) is strongly preferred.
  • Experience with Transportation Management Systems (specifically Tai Software) is strongly preferred.
  • Experience with 3CX dialer systems is a plus.

Tiered Career Path:

• Tier C (Entry / Track & Trace): Focuses heavily on track and trace, answering driver calls, verifying pickup details, and providing proactive client updates.
• Tier B (Operations Specialist): Introduces market-rate quoting, carrier sourcing, and carrier rate negotiations.
• Tier A / S (Account Manager): Full management of key clients, independent quoting, and carrier book management. At this stage, the role transitions to a Monday–Friday schedule.

🚀 Submit your application today and take the first step toward your next great opportunity!