Lead Claims Advocate

Location: Remote

Remote Type: Remote

Time Type: Full time

Job Description

The Lead Claims Advocate is responsible for managing complex and high-severity specialty claims for management liability, cyber and professional liability. Serves as a subject matter expert, ensuring accurate handling and resolution of specialty claims while supporting best practices across the team.

Your Impact

• Lead the handling of complex and high-severity claims involving: Directors & Officers (D&O) Liability; Employment Practices Liability (EPL); Fiduciary Liability; Crime/Fidelity; Professional Liability / Errors & Omissions (E&O); Cyber.
• Review claim notices, demand letters, subpoenas, regulatory investigations, and lawsuits to identify potential insurance coverage.
• Report new matters under all applicable policies and assist client with preservation of insurance rights.
• Develop and execute claim strategies designed to maximize policyholder recovery.
• Coordinate and manage communications among clients, insurers, defense counsel, coverage counsel, forensic firms, and other claim stakeholders.
• Monitor insurer investigations, coverage positions, and claim handling activities to ensure timely and fair claim resolution.
• Negotiate coverage disputes, defense cost advancements, settlements, and allocation issues with insurers.
• Analyze policy language, endorsements, exclusions, and program structures to identify coverage opportunities and potential gaps.
• Provide technical coverage analysis and guidance regarding management liability, professional liability, and cyber insurance policies.
• Support policy placement teams by identifying claim trends and recommending enhancements to policy language and program structure.
• Serve as a primary claims contact for assigned clients and broker teams.
• Build and maintain trusted relationships with risk managers, general counsel, executives, finance leaders, and other client stakeholders.
• Conduct claim reviews, stewardship meetings, and claim trend analyses for clients.
• Provide proactive updates regarding claim developments, emerging exposures, and market trends.
• Support new business opportunities by participating in client presentations, RFP responses, and prospect meetings.

Successful Candidate Will Have

• Bachelors degree required; insurance certification preferred (e.g., CPCU, AIC)
• JD preferred
• 5- 10 years of specialty claims handling experience.
• Strong coverage interpretation and litigation management skills
• Strong knowledge of D&O, EPL, Fiduciary, Crime, E&O and Cyber insurance products
• Strong client-facing and relationship management abilities
• Excellent analytical and communication skills.

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of approximately 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey. Learn more at BBrown.com.

Pay Range:

$90,000 - $150,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

Brown & Brown, Inc. and our team of companies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies, part of the Brown & Brown team, by visiting https://us.bbrown.com/careers/.

Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies California Job Applicant Privacy Notice.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.