Payment Provider Reconciliation Manager

Department: Global Financial Reporting, Accounting and Tax

Employment Type: Full Time

Location: London, Greater London, United Kingdom, Hybrid

Key Responsibilities

• Prepare monthly reconciliations of payment provider transactions against ERP records, gateway reports, and bank statements
• Research and document discrepancies (settlements, refunds, chargebacks, fees, FX, failed transactions) with proposed resolutions
• Monitor settlement cycles and maintain aging/exception schedules for delayed or missing settlements
• Assemble escalation packages for PSPs, payment gateways, and banking partners
• Maintain reconciliation documentation (process narratives, matching rules, issue logs) for audits and reporting
• Track recurring issues and support process and system improvement initiatives
  
  

• Prepare PSP and close-related journal entries (fees, commissions, adjustments, chargebacks, refunds), formatted to the ERP chart of accounts
• Prepare supporting schedules for accruals, revenue recognition (ASC 606), bad debt, tax, and loan entries

• Prepare control evidence and documentation for reconciliation and revenue-cycle controls to SOX standards
• Respond to internal and external audit requests with traceable, source-to-output documentation
• Support public company readiness (SOX, PCAOB)

• Document current-state processes, flag inefficiencies, and prepare automation business cases
• Prepare BRDs and support UAT: test scripts, defect documentation, and sign-off materials

Skills, Knowledge & Expertise

• Bachelor’s degree in Accounting or a related field
• 6+ years in accounting with hands-on preparation of complex reconciliations in high-volume, multi-currency environments
• Strong understanding of PSPs, payment gateways, settlement processes, and bank reconciliation workflows
• Solid grounding in US GAAP with focus on revenue recognition, accruals, and the financial close process
• Demonstrated understanding of SOX compliance and internal controls, including what constitutes adequate preparer evidence, documentation, and audit trail
• ERP proficiency (SAP, Oracle, NetSuite) and reconciliation tools — chart of accounts structure, journal entry requirements, and how entries must be formatted and validated for accurate posting
• Advanced Excel across large, multi-source data sets, including FX conversion, currency normalization, and period-end rate application
• Proven ability to manage large transaction volumes against strict close deadlines, with exceptional attention to detail, organizational skill, and clear written documentation
  
  

• Power BI or SQL familiarity is a plus, not a requirement — useful for interrogating a data set or sanity-checking a result, but this role prepares reconciliations, entries, and documentation; it does not build reports or write queries
• CPA or equivalent qualification; public accounting experience
• Hands-on ASC 606 experience; exposure to public company readiness or IPO preparation (SOX controls, PCAOB standards, SEC reporting requirements)
• Experience working with large datasets and big data environments; NetSuite a plus
• Effective working autonomously across a global, distributed team, and available for regular collaboration during US Eastern business hours

Why join us

• Help us challenge injustice by creating fair choices for millions of people across 48 countries
• Develop your professional skills with access to mentoring, career consulting, and learning programs
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
• Work alongside people who take initiative, speak openly, and challenge themselves to grow
• Improve your language skills through co-financed courses and internal speaking clubs