Manager - Internal Investigations

Department: Compliance & Integrity

Employment Type: Full Time

Location: Limassol, Limassol, Cyprus, Hybrid

Key Responsibilities

• Manage end-to-end fraud investigations across countries, ensuring timely closure
• Gather, preserve, and document digital and operational evidence in line with chain-of-custody best practices
• Conduct structured interviews (in-person or video) with whistleblowers, witnesses, and internal stakeholders Prepare clear, well-structured investigation reports and case summaries for internal stakeholders
• Identify control gaps or process weaknesses through investigations and recommend remediation actions
• Identify systemic fraud patterns and conduct root cause analysis on recurring case types, translating findings into actionable recommendation
• Monitor implementation of controls across business units 
• Participate in cross-team collaboration and knowledge-sharing sessions
• Contribute to the development and continuous improvement of investigation procedures, templates, and methodologies — including responsible use of AI for efficiency

Skills, Knowledge & Expertise

• Bachelor’s degree.
• Certified Fraud Examiner (CFE) certification — mandatory.
• 7+ years of investigation experience, including independently managing investigations end to end, from intake through evidence collection, interviews, analysis, and formal reporting.
• Big 4 experience is preferred.
• Professional proficiency in Russian and English — mandatory.
• Strong skills in evidence handling and chain of custody, structured interviewing and statement-taking, OSINT, link analysis and relationship mapping.
• Experience with NUIX, Relativity, digital evidence handling, and data analytics.
• Strong analytical and structured thinking skills, with the ability to make sense of complex, incomplete, or contradictory information.
  High standards of integrity, objectivity, discretion, and confidentiality.
• Strong emotional intelligence and communication skills, with the ability to handle sensitive interviews and communicate difficult findings to senior stakeholders.
• Professional courage and attention to detail, with the ability to stand behind conclusions under pressure. 
• A drive to go beyond individual investigations by identifying systemic fraud patterns, control gaps, and root causes, and turning findings into actionable improvements.
  
  

Why join us

• Help us challenge injustice by creating fair choices for millions of people across 48 countries
• Develop your professional skills with access to mentoring, career consulting, and learning programs
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
• Work alongside people who take initiative, speak openly, and challenge themselves to grow
• Improve your language skills through co-financed courses and internal speaking clubs
• Annual salary from 48 300 EUR gross