Business Development Specialist

Department: Intercity

Employment Type: Full Time

Location: Mexico City, Mexico City (CDMX), Mexico, Hybrid

Key Responsibilities

• Grow our Intercity vertical across 13 countries in LATAM macro region, initiate activities and projects to reach our main business KPIs;
• Monitor our business metrics and improve them by launching and executing different initiatives to acquire/retain both passengers and drivers;
• Participate in strategy development based on market & competitors analysis for Mexico, LATAM and for the whole Intercity vertical globally
• Generate & validate product, marketing or operational hypothesis through A/B test to improve our product
• Manage cross-functional projects with other teams: Product, Analytics, Marketing, Driver’s Acquisition, Ride-hailing, Customer support etc.
• Conduct regular quantitative marketplace & product metrics analysis to discover inefficiencies and identify growth opportunities
• Launch surveys and conduct phone and field interviews with our passengers and drivers

Skills, Knowledge & Expertise

• Bachelors degree and/or Masters Degree in Economics/ Econometrics/ Engineering/ Mathematics/ Statistics/Business/Management 
• 2+ years of experience in the mobility /ride-hailing/ B2B & B2C delivery, e-commerce marketplaces in a data-heavy role (business/product/marketing/ops analyst), ideally with B2C products
• Enjoy working with numbers and applying a data-driven approach to problem-solving
• Have practical work experience with analytical tools such as SQL and Excel
• Have experience with hypotheses generation and testing them via MVP solutions
• Fluent English speaker and native Spanish speaker. 
• Ready and know how to conduct custdevs, generate and check hypotheses (we love field work and speaking with our passengers and drivers);
• Ready for business trips in Mexico and abroad
  
  
  

Job Benefits

• Help us challenge injustice by creating fair choices for millions of people across 47 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.