Human Intelligence logo

Automation Specialist

Human Intelligence
Remote
Philippines· 2 months ago

Straight from Human Intelligence’s careers page. Apply on the company site — no recruiter, no middleman.

GoHighLevel Automation Specialist | CRM, Funnels & AI Systems

Location: Metro Manila, Philippines, Jakarta, Jakarta, Indonesia, Lviv, Lviv Oblast, Ukraine, Kraków, Lesser Poland Voivodeship, Poland, Iași, Iași County, Romania, Ho Chi Minh City, Ho Chi Minh, Vietnam

Department: Business Operations

Workplace: remote

Employment Type: contract

Description

Build the Systems That Power an AI-First Organization

About Human Intelligence

At Human Intelligence, were building a future where artificial intelligence helps people better understand themselves, better understand each other, and ultimately create a happier, healthier, and more connected world.

Everything we build relies on exceptional systems working behind the scenes.

Every lead.

Every customer journey.

Every email.

Every automation.

Every pipeline.

Every form.

Every workflow.

Every campaign.

Every touchpoint.

Behind each of these experiences is intelligent automation designed to create exceptional customer outcomes.

As we continue expanding globally, were looking for an exceptional GoHighLevel Automation Specialist who can help build, optimize, and continuously improve one of the worlds most AI-first CRM ecosystems.

Why Top Performers Join Human Intelligence

This isnt a traditional CRM Administrator role.

You wont simply update contacts or build basic workflows.

Youll become one of the technical builders responsible for designing the operational systems that power Marketing, Sales, Customer Success, Events, Partnerships, Recruitment, Product Launches, and Customer Education.

Youll work directly with Executive Leadership, Marketing, Operations, Sales, Product, Automation Specialists, AI Engineers, and Designers to create intelligent customer journeys that are scalable, measurable, and continuously improving.

If you enjoy solving operational challenges through automation, technology, and AI, youll thrive here.

Compensation Snapshot

Employment Type: Independent Contractor

Location: Fully Remote

Time Commitment: Full-Time

Monthly Base Compensation

USD $1,000–$1,500 per month, depending on your GoHighLevel expertise, automation capability, AI proficiency, systems thinking, and overall alignment with the role.

Performance Incentives

Monthly KPI and performance incentives based on successful project delivery, workflow quality, automation reliability, customer experience improvements, AI innovation, and measurable business outcomes.

The Opportunity

Were looking for someone who thinks in systems.

Someone who naturally sees opportunities to automate repetitive work, improve customer journeys, eliminate operational friction, and build scalable business infrastructure.

Youll build sophisticated GoHighLevel solutions including CRM systems, funnels, automations, websites, forms, calendars, opportunity pipelines, email and SMS campaigns, reporting dashboards, AI workflows, and customer lifecycle automations.

This is an AI-first technical role.

Youll be expected to actively use AI throughout planning, development, troubleshooting, documentation, testing, and continuous improvement.

Why This Role Matters

Great customer experiences dont happen by accident.

Theyre intentionally designed.

The systems you build will directly influence:

  • Customer acquisition
  • Customer onboarding
  • Sales performance
  • Marketing automation
  • Lead nurturing
  • Customer retention
  • Operational efficiency
  • Business scalability

Your work will become part of the operational foundation that powers Human Intelligence.

About the Role

As our GoHighLevel Automation Specialist, youll design, build, test, deploy, document, and optimize advanced GoHighLevel solutions across multiple brands, products, and business units.

Youll work closely with Marketing, Sales, Operations, Product, Customer Success, Partnerships, HR, and Executive Leadership to ensure our CRM ecosystem remains scalable, reliable, and continuously improving.

This is an independent role requiring someone who is highly accountable, proactive, and comfortable taking ownership of projects from concept through completion.

What Youll Be Doing

GoHighLevel Development

Design and build:

  • Sales funnels
  • Websites
  • Landing pages
  • CRM pipelines
  • Opportunity management
  • Calendars
  • Forms
  • Surveys
  • Membership areas
  • Email campaigns
  • SMS campaigns
  • Workflow automations
  • AI-powered customer journeys

CRM & Customer Journey Optimization

  • Improve customer lifecycle automation.
  • Optimize lead routing.
  • Improve sales pipelines.
  • Reduce manual work.
  • Improve customer communication.
  • Increase conversion rates.

AI-First Automation

Leverage AI to improve:

  • Workflow design
  • Automation planning
  • Documentation
  • QA
  • Testing
  • Troubleshooting
  • Customer journey mapping
  • Reporting
  • Process optimization
  • Knowledge management

Platform Optimization

  • Improve account structure.
  • Optimize workflows.
  • Improve page speed.
  • Strengthen automation reliability.
  • Reduce technical debt.
  • Improve scalability.

Cross-Functional Collaboration

Partner closely with:

  • Marketing
  • Sales
  • Operations
  • Customer Success
  • Product
  • Designers
  • AI Engineers
  • Executive Leadership

to deliver intelligent systems that improve every stage of the customer journey.

Continuous Improvement

  • Improve CRM architecture.
  • Increase automation maturity.
  • Reduce operational complexity.
  • Improve reporting.
  • Strengthen documentation.
  • Continuously improve every workflow.

Our Culture

At Human Intelligence, systems are strategic.

Every automation should remove friction.

Every workflow should improve quality.

Every customer journey should feel intentional.

AI-First CRM Development

Artificial intelligence is embedded into how we build.

We expect every GoHighLevel Automation Specialist to actively leverage AI to improve:

  • Workflow architecture
  • Funnel planning
  • CRM optimization
  • Documentation
  • Testing
  • QA
  • Debugging
  • Reporting
  • Customer journey design
  • Operational analysis

We believe AI should make exceptional builders even more effective.

Human-First Systems

Technology exists to improve peoples lives.

Every automation should create a better experience for customers, teammates, and partners.

We dont automate for automations sake.

We automate to create clarity, speed, consistency, and exceptional human experiences.

Ownership

Were looking for people who naturally take responsibility.

If you identify a better workflow...

Build it.

If you discover a recurring issue...

Solve it.

If AI can improve a process...

Implement it.

High Standards

Every workflow should be:

  • Thoroughly tested
  • AI quality assured
  • Human validated
  • Clearly documented
  • Easy to maintain
  • Built for long-term scalability

Attention to detail is non-negotiable.

Continuous Learning

GoHighLevel evolves rapidly.

AI evolves even faster.

Were looking for someone who genuinely enjoys learning, experimenting, and continually improving both technical systems and operational workflows.

Requirements

Required Qualifications

Were looking for someone who combines technical capability with operational thinking.

You should have:

  • 3+ years of hands-on GoHighLevel experience.
  • Experience building complex workflows, funnels, CRM systems, and automations.
  • Strong understanding of sales pipelines and customer lifecycle automation.
  • Experience with websites, landing pages, calendars, forms, and email marketing.
  • Strong troubleshooting capability.
  • Excellent written and verbal English communication skills.
  • Outstanding organizational skills.
  • Exceptional attention to detail.
  • Ability to work independently in a fully remote environment.

AI-First Automation Experience

Were specifically looking for professionals who actively embrace AI.

Experience using AI for:

  • Workflow architecture
  • CRM optimization
  • Funnel planning
  • Technical troubleshooting
  • QA
  • Documentation
  • Reporting
  • Customer journey optimization
  • Prompt engineering
  • Process improvement

will be highly regarded.

Experience with ChatGPT and modern AI productivity tools is expected.

Preferred Qualifications

Experience with any of the following will be highly regarded:

  • GoHighLevel Agency
  • WordPress
  • API integrations
  • Webhooks
  • n8n
  • Make
  • Zapier
  • Stripe
  • Twilio
  • Mailgun
  • LC Phone
  • Membership platforms
  • AI Agents
  • SaaS
  • HealthTech
  • Education platforms

What Success Looks Like

Youll be successful if you consistently:

  • Build reliable CRM systems.
  • Deliver high-quality automations.
  • Improve customer journeys.
  • Reduce manual work.
  • Increase operational efficiency.
  • Leverage AI to improve speed and quality.
  • Produce exceptional documentation.
  • Deliver projects requiring minimal revisions.
  • Continuously improve platform performance.

Youll Thrive Here If You...

  • You genuinely enjoy building systems.
  • You naturally think in workflows.
  • You embrace AI as part of your daily work.
  • You proactively improve processes.
  • You solve problems independently.
  • You communicate professionally.
  • You have exceptional attention to detail.
  • Youre highly organized.
  • You enjoy learning emerging technologies.
  • Youre motivated by building systems that genuinely improve peoples lives.

Benefits

Compensation

Employment Type: Independent Contractor

Location: Fully Remote

Monthly Base Compensation

USD $1,000–$1,500 per month, depending on your GoHighLevel expertise, automation capability, AI proficiency, technical execution, and overall alignment with the role.

Performance Incentives

In addition to your monthly retainer, youll be eligible for monthly performance incentives, based on measurable contribution, including:

  • Successful workflow delivery
  • CRM optimization
  • Automation quality
  • Customer experience improvements
  • AI innovation
  • Documentation quality
  • Cross-functional collaboration
  • KPI achievement
  • Overall business impact

Compensation reviews are conducted following successful completion of the probationary period and are based on sustained performance, technical leadership, increased responsibility, innovation, and measurable business outcomes.

Why Youll Love Working Here

  • Help build one of the worlds most advanced AI-first CRM ecosystems.
  • Work directly with executive leadership on high-impact projects.
  • Build systems that improve thousands of customer experiences.
  • Access cutting-edge AI platforms and automation technologies.
  • Enjoy genuine ownership and technical autonomy.
  • Work remotely with flexibility and an outcome-focused culture.
  • Collaborate with world-class marketers, product leaders, engineers, and automation specialists.
  • Grow your career as Human Intelligence continues expanding globally.

Professional Growth

Were looking for CRM architects—not simply platform administrators.

As Human Intelligence continues to scale, outstanding performers will have opportunities to progress into Senior Automation Architect, CRM Solutions Architect, Director of Revenue Operations, Head of Business Systems, AI Solutions Architect, or broader technical leadership positions.

If youre passionate about combining GoHighLevel, artificial intelligence, automation, and customer experience to build world-class business systems, wed love to hear from you.

Apply today and help build the future of Human Intelligence.

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