Creative Operations Manager (Remote, Contract)

Team: Operations

Location: Los Angeles, CA

Commitment: Contract, Remote

Workplace Type: remote

Areas of Responsibility

Creative Production

• Own and manage the Creative Production Asana board, keeping it accurate and up to date as the single source of truth for in-flight production work

• Manage request intake, ensuring new requests are scoped and assigned appropriately

• Set deadlines, timelines, and workbacks for creative production deliverables

• Align on priorities with the creative team, balancing bandwidth against incoming demand

• Provide regular status updates and gather stakeholder feedback throughout the production workflow

• Manage creative assets in Google Drive, keeping files organized and easy to find

• Run a recurring weekly sync to review status, surface blockers, and align on priorities with the creative team

Web Ops

• Own and manage Brand Web tickets via the Web-Brand JIRA board

• Serve as the point of contact between Dev and Growth on brand web requests

• Align priorities cross-functionally across Dev, Growth, and the creative team

• Communicate status updates to stakeholders on open tickets and initiatives via Slack and JIRA

Requirements

• 3+ years of experience in creative production, project management, or creative operations, ideally in-house or at an agency

• Background working directly with design or brand creative teams

• Comfort managing multiple workstreams and stakeholders at once without losing track of details

• Proficiency in project management tools — Asana preferred, JIRA experience a plus for the Web-Brand ticket workflow

• Comfortable managing files in Google Drive/Workspace

• Strong communication skills — you can translate between creative, dev, and growth teams and keep everyone aligned

• A proactive, organized approach to setting timelines and holding people accountable to them

Nice to Have

• Working knowledge of design tools (Figma, Adobe Creative Suite) to communicate effectively with the creative team

• Experience coordinating web/brand-related development tickets

• Basic understanding of web development workflows/terminology, to liaise effectively with Dev