Advanced Field Service Engineer

Location: Austin, TX, United States; Remote

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we are keeping buildings smart and safe, supporting the largest retailer on Earth, and even making it possible to breathe on Mars. 

As a Advanced Field Service Engineer, you will drive the development of remote and on-site installation, servicing and repair processes of complex equipment and systems, provide technical presentations to an audience of customers, other industry peers and competitors. You will also drive revision and correction of work instructions and customer-facing training guides used by field installation specialists and you will drive continuous improvement initiatives in the processes related to field services and product development. 

You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders. You will be the face of Honeywell to with end-users, peers, and competitors in a conference setting. Use knowledge of Honeywell end-to-end product and solution development and delivery to drive increased efficiencies. Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience. 

You will report to our Senior Field Service Supervisor and work on a remote work schedule. This position can be located anywhere in the US. 

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.As an Advanced Field Service Engineer here at Honeywell, you will provide advanced technical support in Industrial Automation, troubleshoot complex issues, ensure solution implementation, and drive customer satisfaction.