Manager, Onboard

Department: Guest Services

Employment Type: Seasonal - Full Time

Location: Anchorage, Alaska, Rail Services

RESPONSIBILITIES

• Carry out management responsibilities in accordance with the Company’s policies, objectives, and applicable government laws and regulations. 
• Supervise, train, coach, and support all onboard crewmembers. 
• Have an active role in enhancing our guests experience. 
• Manage guest services, food and beverage, and mechanical operations while in route. 
• Aid in the timeliness of all aspects related to meal services. 
• Retrieve all locked-back stock retail items for sales made by onboard employees. 
• Maintain a safe and healthy working environment for guests and crewmembers. 
• Help maintain policies and procedures including those related to company housing. 
• Lead crew by example both on and off the clock. 

REQUIREMENTS

• Three years’ experience in a supervisory position - food and beverage experience preferred.
• Minimum age of 21 years is required to serve alcohol in the state of Alaska.
• Have current or be able to obtain an Alaska Food Handlers Card and Techniques of Alcohol Management course. 
• If needed company will provide training for ServSafe and Emergency Trauma Technician (ETT) training.
• Must pass a pre-employment background check. 
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment. 
• Ability to work in a fast-paced environment with multiple tasks and external influences. 
• Ability to work independently with minimal supervision while achieving daily goals. 
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. 
• Must be able to lift 50 lbs 
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program 
• Experience – Of a lifetime!
• Rewards & Incentives 
• Community Service 
• Employee Activities 
• Professional Growth