Library and Research Analyst

Location: Remote, Canada; Remote, United States; UK - Remote

Department: Business Operations Solutions (BOS)

Harbor seeks a Senior Library and Research Analyst to join the Library and Research department. The Analyst will be responsible for conducting legal research and performing retrieval tasks in support of Harbor’s law firm clients through the effective utilization of electronic research resources and other internal tools. This is a full-time, fully remote position that can be worked from anywhere in US or Canada. This position will cover the hours of 2 PM - 11 PM ET. 

Responsibilities:

• Conducts legal, business, and other research and reference work, including sophisticated, in-depth research and analysis utilizing legal and non-legal information resources
• Conducts effective reference interviews and distills research results into clear and concise reports of findings
• Evaluates diverse information sources for currency, reliability, relevance, and cost-effectiveness and selects the optimal resources for research requests
• Assists in the instruction of attorneys, legal assistants, and others in the use of legal research tools and services
• Maintains research proficiency across a wide spectrum of business, legal, legislative, analytics and docket resources including Lexis, Westlaw, Bloomberg Law, Pacer, WK VitalLaw, and Lex Machina among others
• Effectively utilizes request tracking software to track and process research requests
• Continues professional development through library association membership and activities

Qualifications:

• MLS and/or demonstrated relevant professional research experience in a private law firm or academic law library, special library, or research center
• 4-6 years’ experience providing research in a private law firm, academic law library or special library or research center
• Experience with legal and business information resources, online database searching, business research and legal research practice and procedures
• Experience using Lexis, Westlaw, and other standard legal research databases
• Proficiency in Microsoft Office Suite with strong working knowledge of Outlook, Excel, Word, and PowerPoint
• Responsiveness and demonstrated ability to manage and prioritize competing deadlines
• Client service orientation combined with excellent verbal and written communication skills
• Strong organizational and time management skills with demonstrated attention to detail
• Ability to work in a collaborative, service-oriented team, yet also independently with minimal supervision